Abstract
There is a need for discussing the role of IT use in government and governance beyond the information processing aspects, but theories are badly lacking. The literature on various aspects of government tends to underestimate the role of IT while IT studies tend to overestimate it. IT and information systems are not much studied in political science. While some thirty years of studies of information systems have produced many theories concerning IT use in organisations, e-government studies require going beyond the border of the organization as government/nance cannot be reduced to individual organizations, not even if interorganisational cooperation is included. This paper proposes a model that considers governance as a system rather than in terms of its individual organizational units and processes, and views information systems from that perspective.
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Grönlund, Å. (2003). Framing e-Gov: e=mc3. In: Traunmüller, R. (eds) Electronic Government. EGOV 2003. Lecture Notes in Computer Science, vol 2739. Springer, Berlin, Heidelberg. https://doi.org/10.1007/10929179_36
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DOI: https://doi.org/10.1007/10929179_36
Publisher Name: Springer, Berlin, Heidelberg
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