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Can We Manage Trust?

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Trust Management (iTrust 2005)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 3477))

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Abstract

The term trust management suggests that trust can be managed, for example by creating trust, by assessing trustworthiness, or by determining optimal decisions based on specific levels of trust. The problem to date is that trust management in online environments is a diverse and ill defined discipline. In fact, the term trust management is being used with very different meanings in different contexts. This paper examines various approaches related to online activities where trust is relevant and where there is potential for trust management. In some cases, trust management has been defined with specific meanings. In other cases, there are well established disciplines with different names that could also be called trust management. Despite the confusion in terminology, trust management, as a general approach, represents a promising development for making online transactions more dependable, and in the long term for increasing the social capital of online communities.

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Author information

Authors and Affiliations

  1. DSTC, UQ, Qld, 4072, Australia

    Audun Jøsang

  2. IBM T.J. Watson Research Center, P.O. Box 218, Yorktown Heights, NY 10598, USA

    Claudia Keser

  3. British Telecom, 2A Rigel House, Adastral Park, Martlesham Heath, Ipswich, Suffolk, IP5 3RE, UK

    Theo Dimitrakos

Authors
  1. Audun Jøsang
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  2. Claudia Keser
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  3. Theo Dimitrakos
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Editor information

Editors and Affiliations

  1. Department of Telematics, Norwegian University of Science and Technology (NTNU), N-7491, Trondheim, Norway

    Peter Herrmann

  2. INRIA-Rocquencourt, Domaine de Voluceau, 78153, Le Chesnay, France

    Valérie Issarny

  3. Department of Computing, The Hong Kong Polytechnic University, HungHom, Kowloon, Hong Kong

    Simon Shiu

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© 2005 Springer-Verlag Berlin Heidelberg

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Jøsang, A., Keser, C., Dimitrakos, T. (2005). Can We Manage Trust?. In: Herrmann, P., Issarny, V., Shiu, S. (eds) Trust Management. iTrust 2005. Lecture Notes in Computer Science, vol 3477. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11429760_7

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  • DOI: https://doi.org/10.1007/11429760_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-26042-4

  • Online ISBN: 978-3-540-32040-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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