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Feasibility Study for a Legal Knowledge System in the County of Herford

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Electronic Government (EGOV 2005)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 3591))

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Abstract

In this paper we present a feasibility study we conducted in a German county in order to assess the potential of a legal knowledge system in the domain of family law. The goals of this project were to describe the actual work processes, to propose optimized processes if needed and to develop a prototype. Our study was based on interviews, on two test cases submitted to clerks and on an online questionnaire. We identified potential problems both in terms of productivity and quality of administrative decisions and demonstrated that it is possible to optimize work processes using a knowledge management solution consisting of a legal rule-based system and a knowledge-sharing component.

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Author information

Authors and Affiliations

  1. Fraunhofer FOKUS, Kaiserin-Augusta-Allee 31, 10589, Berlin, Germany

    Olivier Glassey & Thomas F. Gordon

Authors
  1. Olivier Glassey
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  2. Thomas F. Gordon
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Editor information

Editors and Affiliations

  1. Institute for IS Research, University of Koblenz-Landau, Universitätsstr. 1, 56070, Koblenz, Germany

    Maria A. Wimmer

  2. Institute of Informatics in Business and Government, University of Linz, Altenbergerstr. 69, 4040, Linz, Austria

    Roland Traunmüller

  3. ESI/Informatics, Örebro University, 701 82, Örebro, Sweden

    Åke Grönlund

  4. Centre for Applied ICT, Copenhagen Business School, 60 Howitzvej, DK– 2000, Frederiksberg

    Kim V. Andersen

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© 2005 Springer-Verlag Berlin Heidelberg

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Glassey, O., Gordon, T.F. (2005). Feasibility Study for a Legal Knowledge System in the County of Herford. In: Wimmer, M.A., Traunmüller, R., Grönlund, Å., Andersen, K.V. (eds) Electronic Government. EGOV 2005. Lecture Notes in Computer Science, vol 3591. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11545156_18

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  • DOI: https://doi.org/10.1007/11545156_18

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-28466-6

  • Online ISBN: 978-3-540-31737-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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