Skip to main content
Springer Nature Link
Log in

Emotion-Based Smart Recruitment System

  • Conference paper
Knowledge-Based Intelligent Information and Engineering Systems (KES 2005)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 3682))

Abstract

Emotions form an important component of human behaviour and decision making. In this paper we employ image processing and soft computing techniques to design and implement emotional state profiling of a sales candidate while they provide psychological inputs related to their selling behaviour to an intelligent sales recruitment and benchmarking system. The work reported has implications in not only recruitment and benchmarking of sales persons but also web personalisation and internet based system in general.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

References

  1. Khosla, R., Lai, C., Goonesekera, T.: Behaviour Profiling Based on Psychological Data and Emotional States. In: LNCS/LNAI proceedings, 8th International conf. on Knowledge- based Intelligent Information and Eng. Systems, N.Zealand (September 2004)

    Google Scholar 

  2. Gountas, S., Gountas, J.: The Influence of Consumers. Emotions on their Service Product Evaluation. Tourism Analysis 8(2-4), 125 (2004)

    Google Scholar 

  3. Facial expression analysis and Human emotions, http://www.ri.cmu.edu/projects/project_10.html

  4. Bartneck, C., Reichenbach, J., Breemen, A.v.: In your face, robot! The influence of a character’s embodiment on how users perceive its emotional expressions. In: Proceedings of the Design and Emotion Conference, Ankara (2004)

    Google Scholar 

  5. Essa, I., et al.: Coding, analysis, interpretation and recognition of facial expressions. Pattern Analysis and Machine Intelligence 7, 757–763 (1997)

    Article  Google Scholar 

  6. Kapoor, A., et al.: Fully Automatic Upper Facial Action Recognition. In: IEEE Workshop on Analysis and Modeling of Faces and Gestures (October 2003)

    Google Scholar 

  7. Murphy, K.A., De Shon, R.: Progress in Psychometrics: Can Industrial and Organizational Psychology Catch Up? Personnel Psychology 53, 913–924 (2000)

    Article  Google Scholar 

  8. Buzzotte, V.R., Lefton, R.E., Sherberg, M.: Effective Selling Through Psychology: Psychological Associates New York (1981)

    Google Scholar 

  9. Khosla, R., Goonesekera, T., Mitsukura, T.: Knowledge Engineering of Intelligent Sales-Recruitment System Using Multi-Layered Agents Methodologies. In: Zhong, N., Raś, Z.W., Tsumoto, S., Suzuki, E. (eds.) ISMIS 2003. LNCS (LNAI), vol. 2871, pp. 646–651. Springer, Heidelberg (2003)

    Chapter  Google Scholar 

  10. Khosla, R., Goonesekera, T.: An Online Multi-Agent e-Sales Recruitment Systems. Presented at IEEE/WIC International Conference on Web Intelligence (WI) Halifax Canada (2003)

    Google Scholar 

  11. Szymanski, D.M.: Determinants of Selling Effectiveness: The Importance of Declarative Knowledge to the Personal Selling Concept. J. of Mkting 52, 64–77 (1988)

    Google Scholar 

  12. Weitz, B.A., Sujan, H., Sujan, M.: Knowledge, Motivation and Adaptive Behavior: A Framework for Improving Selling Effectiveness. J. of Mkting 50, 174–191 (1986)

    Google Scholar 

  13. Saaty, T.L.: The Analytic Hierarchy Process. McGraw-Hill, New York (1980)

    MATH  Google Scholar 

  14. Lang, P.J.: The emotion probe: Studies of motivation and attention. American Psychologist 50(5), 372–385 (1995)

    Article  Google Scholar 

  15. Irfan, A., et al.: Coding, Analysis, Interpretation, and Recognition of Facial Expressions. IEEE Trans on Pattern analysis and Machine Intelligence 19(7) (July 1997)

    Google Scholar 

  16. Izard, C.E.: Facial Expressions and the Regulation of Emotions. J. Personality and Social Psychology 58(3), 487–498 (1990)

    Article  Google Scholar 

  17. Turk, M.A., Pentland, A.P.: Face Recognition Using Eigenfaces. In: Proceedings IEEE Computer Society Conference on Computer Vision and Pattern Recognition CVPR 1991, June 3-6, pp. 586–591 (1991)

    Google Scholar 

  18. Lee, T.: Image Representation Using 2D Gabor Wavelets. IEEE Transactions on Pattern Analysis and Machine Intelligence 18(10), 959–971 (1996)

    Article  Google Scholar 

  19. Akamatsu, S., Gyoba, J., Kamachi, M., Lyons, M.: Coding facial expressions with Gabor wavelets. In: Proceedings of the Third IEEE International Conference on Automatic Face and Gesture Recognition 1998, April 4-16, pp. 200–205 (1998)

    Google Scholar 

  20. Kanade, T., Cohn, J.F., Tian, Y.: Comprehensive Database for Facial Expression Analysis. In: The 4th IEEE International Conference on Automatic Face and Gesture Recognition (FG 2000), France (March 2000)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Business Systems & Knowledge Modelling Laboratory, School of Business, La Trobe University, Victoria, 3086, Australia

    Rajiv Khosla & Chris Lai

Authors
  1. Rajiv Khosla
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Chris Lai
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. School of Business, La Trobe University, 3086, Melbourne, Victoria, Australia

    Rajiv Khosla

  2. Centre for SMART systems Engineering Research Centre, University of Brighton, BN2 4GJ, Moulsecoomb, Brighton, UK

    Robert J. Howlett

  3. School of Electrical and Information Engineering, Knowledge Based Intelligent Engineering Systems Centre, University of South Australia, 5095, Mawson Lakes, SA, Australia

    Lakhmi C. Jain

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Khosla, R., Lai, C. (2005). Emotion-Based Smart Recruitment System. In: Khosla, R., Howlett, R.J., Jain, L.C. (eds) Knowledge-Based Intelligent Information and Engineering Systems. KES 2005. Lecture Notes in Computer Science(), vol 3682. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11552451_33

Download citation

  • DOI: https://doi.org/10.1007/11552451_33

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-28895-4

  • Online ISBN: 978-3-540-31986-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics