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Developing Shared Context Within Group Stories

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 3706))

Abstract

Eliciting and re-using knowledge within an organization requires a very structured communication process among its employees in order to avoid misunderstanding and confusion. The transfer of knowledge among actors can only be successful if a common interpretative focus and its context are set up. So far, information about the real context that surrounded team’s past activities can help their members to better understand situations at hand. In this paper, we argue that a combination of group storytelling technique and a groupware tool can help the elicitation and use of the context shared by a group. Moreover, our main goal is to discuss how groupware can help to structure and formalize the contextual information behind the scenes of a story told by a group, making it easier to understand, interpret and reuse the knowledge intrinsic to it.

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© 2005 Springer-Verlag Berlin Heidelberg

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Santoro, F.M., Brézillon, P. (2005). Developing Shared Context Within Group Stories. In: Fukś, H., Lukosch, S., Salgado, A.C. (eds) Groupware: Design, Implementation, and Use. CRIWG 2005. Lecture Notes in Computer Science, vol 3706. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11560296_18

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  • DOI: https://doi.org/10.1007/11560296_18

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-29110-7

  • Online ISBN: 978-3-540-32002-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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