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Collaborative IS Decision-Making: Analyzing Decision Process Characteristics and Technology Support

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Groupware: Design, Implementation, and Use (CRIWG 2005)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 3706))

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Abstract

The paper presents an analysis of a collaborative decision-making process related to the selection and implementation of a new corporate solution for collaboration and information management in a Norwegian oil company. Several challenges were identified in the decision-making process, related to ensuring continuity between different phases, enabling efficient communication among the different stakeholder groups, and gaining involvement and commitment from the business areas. The analysis also focuses on the utilization of various collaboration technologies in the different phases of the decision-making process. The study contributes to increase our understanding of collaborative IS decision-making processes, and the role of collaboration technologies for supporting these.

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Author information

Authors and Affiliations

  1. Department of Information Systems, Agder University College, Servicebox 422, 4604, Kristiansand, Norway

    Bjørn Erik Munkvold, Kristin Eim & Øyvind Husby

Authors
  1. Bjørn Erik Munkvold
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  2. Kristin Eim
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  3. Øyvind Husby
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Editor information

Editors and Affiliations

  1. Dept. of Mathematics, Brock University St. Catharines, L2S 3A1, ON, Canada

    Hugo Fukś

  2. Department for Mathematics and Computer Science, FernUniversität in Hagen, 58084, Hagen, Germany

    Stephan Lukosch

  3. Center of Informatics, Federal University of Pernambuco, PO Box 7851, Recife, PE, Brasil

    Ana Carolina Salgado

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© 2005 Springer-Verlag Berlin Heidelberg

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Munkvold, B.E., Eim, K., Husby, Ø. (2005). Collaborative IS Decision-Making: Analyzing Decision Process Characteristics and Technology Support. In: Fukś, H., Lukosch, S., Salgado, A.C. (eds) Groupware: Design, Implementation, and Use. CRIWG 2005. Lecture Notes in Computer Science, vol 3706. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11560296_24

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  • DOI: https://doi.org/10.1007/11560296_24

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-29110-7

  • Online ISBN: 978-3-540-32002-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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