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Analysis of Queries Reaching SHIL on the Web – An Information System Providing Citizen Information

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Next Generation Information Technologies and Systems (NGITS 2006)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4032))

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Abstract

SHIL on the Webp is the website of the Israeli Citizens’ Advice Bureau. This is a high traffic site, where the sources of most of the external hits are result pages of general search engines. In this paper we analyzed these external hits with an emphasis on the specific queries submitted to the general search engines (e.g., Google and MSN). The findings provide an insight to the general interests of the Israeli web users related to citizens’ information.

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Author information

Authors and Affiliations

  1. Department of Industrial Engineering and Management, Ben-Gurion University of the Negev, Beer Sheva, Israel

    Gilad Ravid

  2. Department of Information Science, Bar-Ilan University, Ramat-Gan, Israel

    Judit Bar-Ilan & Shifra Baruchson-Arbib

  3. Center for the Study of the Information Society, University of Haifa, Haifa, Israel

    Sheizaf Rafaeli

Authors
  1. Gilad Ravid
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  2. Judit Bar-Ilan
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  3. Sheizaf Rafaeli
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  4. Shifra Baruchson-Arbib
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Editor information

Editors and Affiliations

  1. IBM Haifa Research Lab, 31905, Mount Carmel, Haifa, Israel

    Opher Etzion

  2. University of Haifa, Haifa, Israel

    Tsvi Kuflik

  3. Information and Software Engineering Department, George Mason University, VA 22030, Fairfax, USA

    Amihai Motro

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© 2006 Springer-Verlag Berlin Heidelberg

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Ravid, G., Bar-Ilan, J., Rafaeli, S., Baruchson-Arbib, S. (2006). Analysis of Queries Reaching SHIL on the Web – An Information System Providing Citizen Information. In: Etzion, O., Kuflik, T., Motro, A. (eds) Next Generation Information Technologies and Systems. NGITS 2006. Lecture Notes in Computer Science, vol 4032. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11780991_3

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  • DOI: https://doi.org/10.1007/11780991_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-35472-7

  • Online ISBN: 978-3-540-35473-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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