Abstract
A web-based system for order fulfillment provides a software environment for successfully implementing the build-to-order supply chain (BOSC) strategy. However, current efforts in this domain are not adequate to support automatic reasoning of knowledge-intensive activities within order processing processes and supervision and flexible responsiveness of the entire workflows. Based on the application scenario from a conveyer BOSC, this paper proposes an approach to developing an order management system called OMS-KW enhanced by the Semantic Web and workflow technologies. A multi-ontology-based approach is presented to facilitate representation, sharing and reuse of different types of knowledge. Moreover, multiple ontologies in OWL provide semantic foundation for interoperability between the system and other systems. In addition, problem-solving methods (PSMs) and SWRL-based rules are developed to enable automatic execution of knowledge-intensive activities. Furthermore, the system integrates the knowledge and workflow applications to monitor all the knowledge-intensive and non-knowledge-intensive activities and to improve system flexibility.
This is a preview of subscription content, log in via an institution to check access.
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Gunasekaran, A.: The Build-to-Order Supply Chain (BOSC): A Competitive Strategy for 21st Century. Journal of Operations Management 23, 419–422 (2005)
Gunasekarana, A., Ngai, E.W.T.: Build-to-Order Supply Chain Management: A Literature Review and Framework for Development. Journal of Operations Management 23, 423–451 (2005)
Lin, F.-R., Shaw, M.J.: Reengineering the Order Fulfillment Process in Supply Chain Networks. International Journal of Flexible Manufacturing Systems 10(3), 197–229 (1998)
Schreiber, G., Akkermans, H., Anjewierden, A., de Hoog, R., Shadbolt, N., van de Velde, W., Wielinga, B.: Knowledge Engineering and Management: The CommonKADS Methodology. The MIT Press, Cambridge (1999)
Ghiassi, M., Spera, C.: Defining the Internet-Based Supply Chain System for Mass Customized Markets. Computers and Industrial Engineering 45, 17–41 (2003)
Antoniou, G., van Harmelen, F.: A Semantic Web Primer. The MIT Press, Cambridge (2004)
Hollingsworth, D.: The Workflow Reference Model. WFMC TC00-1003 (January 19, 1995), http://www.wfmc.org/standards/docs/tc003v11.pdf
Badell, M., Puigjaner, L.: Advanced Enterprise Resource Management Systems for the Batch Industry. The TicTacToe algorithm. Computers & Chemical Engineering 25(4-6), 517–538 (2001)
Balve, P., Wiendahl, H.-H., Westkämper, E.: Order Management in Transformable Business Structures-Basics and Concepts. Robotics and Computer-Integrated Manufacturing 17(6), 461–468 (2001)
Abecker, A., Bernardi, A., Maus, H., Sintek, M., Wenzel, C.: Information Supply for Business Processes: Coupling Workflow with Document Analysis and Information Retrieval. Knowledge-Based Systems 13, 271–284 (2000)
Kwan, M.M., Balasubramanian, P.: KnowledgeScope: Managing Knowledge in Context. Decision Support Systems 35, 467–486 (2003)
Fensel, D., Motta, E., van Harmelen, F., Benjamins, V.R., Crubezy, M., Decker, S., Gaspari, M., Groenboom, R., Grosso, W., Musen, M., Plaza, E., Schreiber, G., Studer, R., Wielinga, B.: The Unified Problem-Solving Method Development Language UPML. Knowledge and Information Systems 5, 83–131 (2003)
Smith, M.K., Welty, C., McGuinness, D.L. (eds.): OWL Web Ontology Language Guide. W3C Recommendation, February 10 (2004), http://www.w3.org/TR/owl-guide
Horrocks, I., Patel-Schneider, P.F., Boley, H., Tabet, S., Grosof, B., Dean, M.: SWRL: A Semantic Web Rule Language Combining OWL and RuleML. W3C Member Submission
Studer, R., Benjamins, V.R., Fensel, D.: Knowledge Engineering: Principles and Methods. Data and Knowledge Engineering 25, 161–197 (1998)
Protégé, http://protege.stanford.edu/
Horridge, M., Knublauch, H., Rector, A., Stevens, R., Wroe, C.: A Practical Guide to Building OWL Ontologies with The Protégé-OWL Plugin and CO-ODE Tools (2004), http://www.coode.org/resources/tutorials/ProtegeOWLTutorial.pdf
OWLViz – A visualisation plugin for the Protégé OWL Plugin, http://www.co-ode.org/downloads/owlviz/OWLVizGuide.pdf
OWL Web Ontology Language for Services (OWL-S), http://www.w3.org/Submission/2004/07/
Rumbaugh, J., Jacobson, I., Booch, G.: The Unified Modeling Language Reference Manual, 2nd edn. Addison-Wesley, Boston (2005)
Friedman-Hill, E.J.: JESS, The Rule Engine for the Java Platform, http://www.jessrules.com/jess/docs/70/
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2006 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Ye, Y., Yang, D., Jiang, Z., Tong, L. (2006). A Knowledge- and Workflow-Based System for Supporting Order Fulfillment Process in the Build-to-Order Supply Chains. In: Mizoguchi, R., Shi, Z., Giunchiglia, F. (eds) The Semantic Web – ASWC 2006. ASWC 2006. Lecture Notes in Computer Science, vol 4185. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11836025_69
Download citation
DOI: https://doi.org/10.1007/11836025_69
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-38329-1
Online ISBN: 978-3-540-38331-4
eBook Packages: Computer ScienceComputer Science (R0)