Abstract
Organizations are often faced with managing a variety of processes. These range from predefined to emergent. There has been very little work on supporting emergent processes many of which are founded on collaboration between process workers. A variety of technologies are available to support collaboration. However, people in most business processes still use the basic technologies such as e-mail or intranet information portals and do not fully realize the advantages provided by emerging technologies. This paper describes a method for extending collaboration beyond simple exchanges and into collaborative work process support.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Artail, H.: Application of KM measures to the impact of a specialized groupware system on corporate productivity and operations. In: Information and Management. Elsevier Press, Amsterdam (2006)
Hansen, M.T., Nohria, N., Tierney, T.: Whats your Strategy for Managing Knowledge. Harvard Business Review, 106–116 (March-April 1999)
Jacobs, J.L., Dorneich, C.P., Jones, P.M.: Activity Representation and Management for Crisis Action Planning. In: IEEE International Conference on Systems, Management and Cybernetics, October 1998, pp. 961–966 (1998)
Hawryszkiewycz, I.T.: A Framework for Strategic Planning for Communications Support. In: Proceedings of The inaugural Conference of Informatics in Multinational Enterprises, Washington, October, 1997, pp. 141–151 (1997)
Hofstede, G.: Culture’s Consequences: International Differences in Work-related values. Sage, Beverly Hills (1980)
Whittaker, S., Swanson, J., Kucan, J., Sidner, C.:: Telenotes: Managing lightweight interactions in the desktop (1999)
Anderson, K.M., Anderson, A., Wadhwani, W., Bartolo, L.: Metis: A lightweight, Flexible, and Web-based Workflow Services for Digital Libraries. In: Proceedings 3rd. ACM/IEEE conference on digital libraries, May 2003, pp. 98–109 (2003)
Adenfelt, M., Lagenstrom, K.: Enabling knowledge creation and sharing in transnational projects. International Journal of Project Management 24, 191–198 (2006)
Zhang, J., Patel, V., Johnson, K., Smith, J.: Designing Human Centered Distributed Information Systems. IEEE Intelligent Systems, 42–47 (September/October 2002)
Livenet: http://livenet4.it.uts.edu.au
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2006 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Hawryszkiewycz, I. (2006). Design Methods for Collaborative Emergent Processes. In: Eder, J., Dustdar, S. (eds) Business Process Management Workshops. BPM 2006. Lecture Notes in Computer Science, vol 4103. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11837862_3
Download citation
DOI: https://doi.org/10.1007/11837862_3
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-38444-1
Online ISBN: 978-3-540-38445-8
eBook Packages: Computer ScienceComputer Science (R0)