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A Test Method for Base Before Service (BS) of Customer Problems for the NeOSS System

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Management of Convergence Networks and Services (APNOMS 2006)

Part of the book series: Lecture Notes in Computer Science ((LNCCN,volume 4238))

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Abstract

As a network & service provider, KT has long felt the necessity of integrating many of its OSS (Operation Support System) systems, and in 2003, KT finally developed a new system to serve its various maintenance activities. This system is called the NeOSS (New Operations Support System) System, which uses XML (Extensible Markup Language), EAI (Enterprise Application Integration) and Web service based on Microsoft’s .NET platform technology. This paper shows the system architecture of the NeOSS-ADM(Access Domain Management), which is going to be developed using the .NET environment, service maintenance framework and the method of maintenance for NEs (network elements) for base BS. And this system will give more high quality service to customers and reduce the customer’s complaints.

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References

  1. Choi, S.-h.: Building a Service Assurance System in KT, NOMS (2004)

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  3. Park, M.-H.: The NeOSS-ADM development. Korea Telecom Technical Review 17(4) (December 2003)

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Author information

Authors and Affiliations

  1. KT Network Technology Laboratory, 463-1 Junmin-dong, Yusung-gu, Taejeon, Korea

    InSeok Hwang, SeungHak Seok & JaeHyoong Yoo

Authors
  1. InSeok Hwang
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  2. SeungHak Seok
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  3. JaeHyoong Yoo
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Editor information

Editors and Affiliations

  1. Dept. of Information & Communication Engineering, Graduate School, Yeungnam University, 214-1, Dae-Dong, Gyeongsan-Si, 712-749, Gyeongbook, Korea

    Young-Tak Kim

  2. NTT West Corporation, 6-2-82 Shimaya, 554-0024, Konohana-ku Osaka, Japan

    Makoto Takano

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© 2006 Springer-Verlag Berlin Heidelberg

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Hwang, I., Seok, S., Yoo, J. (2006). A Test Method for Base Before Service (BS) of Customer Problems for the NeOSS System. In: Kim, YT., Takano, M. (eds) Management of Convergence Networks and Services. APNOMS 2006. Lecture Notes in Computer Science, vol 4238. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11876601_37

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  • DOI: https://doi.org/10.1007/11876601_37

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-45776-3

  • Online ISBN: 978-3-540-46233-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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