Abstract
Whilst e-Government provides many opportunities for local authorities to serve citizens more effectively, it also runs the risk of widening the digital divide and making non-IT users second-class citizens. AVANTI aims to address this problem by focusing on people who cannot or think they do not want to be involved in the Information Society. To enable and encourage these citizens to interact electronically, we are developing a user friendly on-screen assistant to serve their needs and help turn the vision of universal Internet access for all into a reality.
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© 2002 Springer-Verlag Berlin Heidelberg
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Moussalli, A., Stokes, C. (2002). Bridging the Digital Divide with AVANTI Technology. In: Traunmüller, R., Lenk, K. (eds) Electronic Government. Lecture Notes in Computer Science, vol 2456. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46138-8_56
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DOI: https://doi.org/10.1007/3-540-46138-8_56
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