Abstract
The planning and subsequent nationwide implementation of Egovernment service provisioning is faced with a number of challenges. Initiatives are confronted with a highly fragmented ICT-architecture that has been vertically organized around departments and with hardly any common horizontal functionality. It is anticipated that in the long run, an architecture based on generic, standardized components in the form of Web services will lead to a more flexible provision of government services over electronic channels. This paper reports on the use of a simulation environment for communicating the advantages of such a component based approach to ICT decision makers within local government.
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© 2002 Springer-Verlag Berlin Heidelberg
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Wagenaar, R., Janssen, M. (2002). Visualization of the Implications of a Component Based ICT Architecture for Service Provisioning. In: Traunmüller, R., Lenk, K. (eds) Electronic Government. Lecture Notes in Computer Science, vol 2456. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46138-8_78
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DOI: https://doi.org/10.1007/3-540-46138-8_78
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Online ISBN: 978-3-540-46138-8
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