Skip to main content
SpringerLink
Log in

An Adaptive Conversational Interface for Destination Advice

  • Conference paper
  • First Online:
Cooperative Information Agents III (CIA 1999)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 1652))

Included in the following conference series:

Abstract

In this paper, we describe the Adaptive Place Advisor, a conversational interface designed to help users decide on a destination. We view the selection of destinations as an interactive process of constraint satisfaction, with the advisory system proposing attributes and the human responding. We further characterize this task in terms of heuristic search, which leads us to consider the system’s representation of problem states, the operators it uses to generate those states, and the heuristics it invokes to select these operators. In addition, we report a graphical interface that supports this process for the specific task of recommending restaurants, as well as two methods for constructing user models from interaction traces. We contrast our approach to recommendation systems with the more common scheme of showing users a ranked list of items, but we also discuss related work on conversational systems. In closing, we present our plans to evaluate the Adaptive Place Advisor experimentally and to extend its functionality

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Reference

  • Aha, D., Breslow, L., & Maney, T. (1998). Supporting conversational case-based reasoning in an integrated reasoning framework. Proceedings of the AAAI Workshop on Case-based Reasoning Integrations (pp. 7–11). Madison, WI: AAAI Press.

    Google Scholar 

  • Allen, J., Schubert, L., Ferguson, G., Heeman, P., Hwang, C., Kato, T., Light, M., Martin, N., Miller, B., Poesio, M., & Traum, D. (1995). The Trains project: A case study in building a conversational planning agent. Journal of Experimental and Theoretical Artificial Intelligence, 7, 7–48.

    Article  MATH  Google Scholar 

  • Das, D., & ter Horst, H. (1998) Recommender systems for TV. Proceedings of the AAAI Workshop on Recommender Systems (pp. 35–36). Madison, WI: AAAI Press.

    Google Scholar 

  • Dowding, J., Gawron, J., Appelt, D., Bear, J., Cherny, L., Moore, R., & Moran, D. (1993). Gemini: A natural language system for spoken-language understanding. Proceedings of the 31st Annual Meeting of the Association for Computational Linguistics (pp. 54–61). Columbus, OH.

    Google Scholar 

  • Elio, R., & Haddadi, A. (1998). Dialog management for an adaptive database assistant (Technical Report 98-3). Daimler-Benz Research & Technology Center, Palo Alto, CA.

    Google Scholar 

  • Elio, R., & Haddadi, A. (1999). On abstract task models and conversation policies. Proceedings of the Agents’ 99 Workshop on Specifying and Implementing Conversation Policies. Seattle, WA.

    Google Scholar 

  • Gervasio, M.T., Iba, W., & Langley, P. (in press). Learning user evaluation func-tions for adaptive scheduling assistance. Proceedings of the Sixteenth International Conference on Machine Learning. Bled, Slovenia: Morgan Kaufmann.

    Google Scholar 

  • Lang, K. (1995). NewsWeeder: Learning to filter news. Proceedings of the Twelfth International Conference on Machine Learning (pp. 331–339). Lake Tahoe, CA: Morgan Kaufmann.

    Google Scholar 

  • Langley, P. (in press). User modeling in adaptive interfaces. Proceedings of the Seventh International Conference on User Modeling. Banff, Alberta: Springer.

    Google Scholar 

  • Langley, P., Iba W., & Thompson, K. (1992). An analysis of Bayesian classifiers. Proceedings of the Tenth National Conference on Artificial Intelligence (pp. 223–228). San Jose, CA: AAAI Press.

    Google Scholar 

  • Linden, G., Hanks, S., & Lesh, N. (1997). Interactive assessment of user preference models: The automated travel assistant. Proceedings of the Sixth International Conference on User Modeling (pp. 67–78). Chia Laguna, Sardinia: Springer.

    Google Scholar 

  • Mooney, R.J., Bennett, P.N., & Roy, L. (1998). Book recommending using text categorization with extracted information. Proceedings of the AAAI Workshop on Recommender Systems (pp. 70–74). Madison, WI: AAAI Press.

    Google Scholar 

  • Nguyen, H., & Haddawy, P. (1998). The decision-theoretic video advisor. Proceedings of the AAAI Workshop on Recommender Systems (pp. 77–80). Madison, WI: AAAI Press.

    Google Scholar 

  • Pazzani, M., Muramatsu, J., & Billsus, D. (1996). Syskill & Webert: Identifying interesting web sites. Proceedings of the Thirteenth National Conference on Artificial Intelligence (pp. 54–61). Portland, OR: AAAI Press.

    Google Scholar 

  • Rich, C., & Sidner, C. (1998). Collagen: A collaboration manager for software interface agents. User Modeling and User-Adapted Interaction, 8, 315–350.

    Article  Google Scholar 

  • Rich, E. (1979). User modeling via stereotypes. Cognitive Science, 3, 329–354.

    Article  Google Scholar 

  • Rogers, S., Fiechter, C., & Langley, P. (1999). An adaptive interactive agent for route advice. Proceedings of the Third International Conference on Autonomous Agents (pp. 198–205). Seattle, WA: ACM Press.

    Chapter  Google Scholar 

  • Schlimmer, J.C., & Hermens, L.A. (1993). Software agents: Completing patterns and constructing user interfaces. Journal of Artificial Intelligence Research, 1, 61–89.

    Google Scholar 

  • Searle, J. (1969). Speech acts. New York: Cambridge University Press.

    Google Scholar 

  • Segal, R.B., & Kephart, J.O. (1999). MailCat: An intelligent assistant for organizing e-mail. Proceedings of the Third International Conference on Autonomous Agents (pp. 276–282). Seattle, WA: ACM Press.

    Chapter  Google Scholar 

  • Seneff, S., Hurley, E., Lau, R., Pao, C., Schmid, P., & Zue, V. (1998). Galaxy-II: A reference architecture for conversational system development. Proceedings of the Fifth International Conference on Spoken Language Processing (pp. 931–934). Sydney: ASSTA.

    Google Scholar 

  • Shardanand, U., & Maes, P. (1995). Social information filtering: Algorithms for automating ‘word of mouth’. Proceedings of the Conference on Human Factors in Computing Systems (pp. 210–217). Denver, CO: ACM Press.

    Google Scholar 

  • Smith, R., & Hipp, D. (1994). Spoken natural language dialog systems: A practical approach. New York: Oxford University Press.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. DaimlerChrysler Research & Technology Center, 1510 Page Mill Road, Palo Alto, CA, 94304, USA

    Pat Langley

  2. Center for the Study of Language and Information, Stanford University, Stanford, CA, 94305, USA

    Cynthia Thompson

  3. Department of Computing Science, University of Alberta, Assiniboia Hall, Edmonton, Alberta, T6G 2H1

    Renée Elio

  4. DaimlerChrysler Research and Technology, Alt-Moabit 96a, 10559, Berlin, Germany

    Afsaneh Haddadi

Authors
  1. Pat Langley
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Cynthia Thompson
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Renée Elio
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Afsaneh Haddadi
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. DFKI German AI Research Center Ltd., Stuhlsatzenhausweg 3, D-66123, Saarbrücken, Germany

    Matthias Klusch

  2. The Robotics Institute, Carnegie Mellon University, 5000 Forbes Ave., Pittsburgh, 15213, PA, USA

    Onn M. Shehory

  3. Institut für Informatik, Technische Universitä München, D-80290, München, Germany

    Gerhard Weiss

Rights and permissions

Reprints and permissions

Copyright information

© 1999 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Langley, P., Thompson, C., Elio, R., Haddadi, A. (1999). An Adaptive Conversational Interface for Destination Advice. In: Klusch, M., Shehory, O.M., Weiss, G. (eds) Cooperative Information Agents III. CIA 1999. Lecture Notes in Computer Science(), vol 1652. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-48414-0_24

Download citation

  • DOI: https://doi.org/10.1007/3-540-48414-0_24

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-66325-6

  • Online ISBN: 978-3-540-48414-1

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics

Search

Navigation