Abstract
Case Based Reasoning has found increasing application on the Internet as an assistant in Internet commerce stores and as a reasoning agent for online technical support. The strength of CBR in this area stems from its reuse of the knowledge base associated with a particular application, thus providing an ideal way to make personalised configuration or technical information available to the Internet user. Since case data may be one aspect of a company’s entire corporate knowledge system, it is important to integrate case data easily within a company’s IT infrastructure, using industry specific vocabulary. We suggest XML as the likely candidate to provide such integration. Some applications have already begun to use XML as a case representation language. We review these and present the idea of a standard case view in XML that can work with the vocabularies or namespaces being developed by specific industries. Earlier research has produced version 1.0 of a Case Based Mark-up Language which attempts to mark-up cases in XML to enable distributed computing. The drawbacks of this implementation are outlined in this paper as well as the developments in XML that allow us to produce an XML “View” of a company’s knowledge system. We will detail the benefits of our system for industry in general in terms of extensibility, ease of reuse and interoperability.
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Boumphrey, F. et al. (1998) XML Applications, Wrox Press, pgs. 97–130
Cunningham P., Finn. D., Slattery, S. (1994) Knowledge Engineering requirements in Derivational Analogy in Topics in Case Based Reasoning, Lecture notes in Artificial Intelligence, S. Wess, K-D Althoff, M.M Richter eds., pp234–245, Springer Verlag, 1994
Doyle, M., Ferrario, M.A, Hayes, C., Cunningham, P., Smyth, B. (1998) CBR Net: Smart Technology Over a Network. TCD Technical Report TCD-CS-1998-07-available at http://www.cs.tcd.ie/publications/tech-reports/trindex.98.html
Gentner, D., and Forbus, K.D.1991. MAC/FAC: A model of similarity based access and mapping. In Proceedings of the Thirteenth Annual Conference of the Cognitive Science Society. Northvale, NJ: Erlbaum
Gardingen D., Watson I. (1998). A Web based Case-Based Reasoning System for HVAC Sales Support. Proceedings of British Expert Systems conference 1998.
Hanney, K 1996. Learning Adaptation Rules From Cases. MSc. Thesis. Computer Science Department, Trinity College Dublin.
Hayes C., Cunningham P., Doyle M. (1998) Distributed CBR using XML in proceedings of the Workshop: Intelligent Systems and Electronic Commerce, Bremen, September 15-17 1998. Also available as TCD technical report TCDCS-1998-06 http://www.cs.tcd.ie/publications/tech-reports/tr-index.98.html
INRECA consortium.(1994). Casuel: A Common Case Representation Language, available at http://wwwagr.informatik.unikl.de/~bergmann/casuel/CASUEL_toc2.04.fm.html
Kitano, H. & Shimazu, H. (1996) The Experience Sharing Architecture: ACase Study in Corporate-Wide Case-Based Software Quality Control. In Case-Based Reasoning: Experiences, Lessons & Future Directions. Leake, D.B. (Ed.) pp 235–268. AAAI Press/The MIT Press Menlo Park, Ca, US.
Shimazu, H. (1998). Textual Case Based Reasoning using XML on the Worldwide Web in Advances in Case Based Reasoning, proceedings of 4thEuropean workshop on CBR (EWCBR), Springer Verlag LNAI
Wilke, W., Lenz, M., Wess, S. (1998). Intelligent Sales Support with CBR. In Case-Based Reasoning Technology: from foundations to applications. Lenz, M., Bartsch-Sporl, B., Burkhard. H-D & Wess, S. (Eds.). Lecture Notes in AI#1400 91–113. Springer-Verlag, Berlin.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1999 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Hayes, C., Cunningham, P. (1999). Shaping a CBR view with XML. In: Althoff, KD., Bergmann, R., Branting, L. (eds) Case-Based Reasoning Research and Development. ICCBR 1999. Lecture Notes in Computer Science, vol 1650. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-48508-2_34
Download citation
DOI: https://doi.org/10.1007/3-540-48508-2_34
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-66237-2
Online ISBN: 978-3-540-48508-7
eBook Packages: Springer Book Archive