Abstract
The STOP system generates personalised smoking-cessation letters, using as input responses to a smoking questionnaire. Generating personalised patient-information material is an area of growing interest to the medical community, since for many people changing health-related behaviour is the most effective possible medical intervention. While previous AI systems that generated personalised patient-information material were primarily based on medical knowledge, STOP is largely based on knowledge of psychology, empathy, and readability. We believe such knowledge is essential in systems whose goal is to change people's behaviour or mental state; but there are many open questions about how this knowledge should be acquired, represented, and reasoned with.
Many thanks to the experts who worked with us, including Scott Lennox, James Friend, Martin Pucci, Margaret Taylor, and Chris Bushe; and also to Scott Lennox and Jim Hunter for their comments on earlier drafts of this paper. This research was supported by the Scottish Office Department of Health under grant K/OPR/2/2/D318, and the Engineering and Physical Sciences Research Council under grant GR/L48812.
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
AECMA. 1986. A guide for the preparation of aircraft maintenance documentation in the international aerospace maintenance language. Available from BDC Publishing Services, Slack Lane, Derby, UK.
Binstead, Kim, Alison Cawsey, and Ray Jones. 1995. Generated personalised patient information using the medical record. In Pedro Barahona, Mario Stefanelli, and Jeremy Wyatt, editors, Proceedings of the Fifth Conference on Artificial Intelligence and Medicine Europe (AIME-1995), pages 29–41. Springer.
Buchanan, Bruce, Johanna Moore, Diana Forsythe, Guiseppe Carenini, Stellan Ohlsson, and Gordon Banks. 1995. An interactive system for delivering individualized information to patients. Artificial Intelligence in Medicine, 7:117–154.
Cawsey, Alison, Ray Jones, Janne Pearson, and Kim Binstead. 1999. The design and evaluation of a personalised health information system for patients with cancer. User Modelling and User-Adapted Interaction. Submitted.
Davis, T, J Bocchini, D Fredrickson, et al. 1996. Parent comprehension of polio vaccine information pamphlets. Pediatrics, 97:804–810.
Forsythe, Diana. 1995. Using ethnography in the design of an explanation system. Expert Systems with Applications, 8(4):403–417.
Law, Malcolm and Jin Tang. 1995. An analysis of the effectiveness of interventions intended to help people stop smoking. Archives of Internal Medicine, 155:1933–1941.
McKeown, Kathleen. 1985. Text Generation. Cambridge University Press.
Monahan, Jennifer. 1995. Using positive affect when designing health messages. In Edward Maibach and Roxanne Parrott, editors, Designing Health Messages: Approaches from Communication Theory and Public Health Practice. Sage, pages 81–98.
Prochaska, James and Carlo diClemente. 1992. Stages of Change in the Modification of Problem Behaviors. Sage.
Reiter, Ehud and Robert Dale. 1999. Building Natural Language Generation Systems. Cambridge University Press. In press.
Scott, A. Carlisle, Jan Clayton, and Elizabeth Gibson. 1991. A Practical Guide to Knowledge Acquisition. Addison-Wesley.
Strecher, Victor, Matthew Kreuter, Dirk-Jan Den Boer, Sarah Kobrin, Harm Hospers, and Celette Skinner. 1994. The effects of computer-tailored smoking cessation messages in family practice settings. The Journal of Family Practice, 39:262–271.
Velicer, Wayne, James Prochaska, Jeffrey Bellis, Carlo diClemente, Joseph Rossi, Joseph Fava, and James Steiger. 1993. An expert system intervention for smoking cessation. Addictive Behaviors, 18:269–290.
White, Michael and Ted Caldwell. 1998. EXEMPLARS: A practical extensible framework for dynamic text generation. In Proceedings of the Ninth International Workshop on Natural Language Generation (INLG-1998), pages 266–275.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1999 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Reiter, E., Robertson, R., Osman, L. (1999). Types of Knowledge Required to Personalise Smoking Cessation Letters. In: Horn, W., Shahar, Y., Lindberg, G., Andreassen, S., Wyatt, J. (eds) Artificial Intelligence in Medicine. AIMDM 1999. Lecture Notes in Computer Science(), vol 1620. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-48720-4_43
Download citation
DOI: https://doi.org/10.1007/3-540-48720-4_43
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-66162-7
Online ISBN: 978-3-540-48720-3
eBook Packages: Springer Book Archive