Abstract
If computer systems are to become the information-seeking, task-executing, problem-solving agents we want them to be then they must be able to communicate as effectively with humans as humans do with each other. It is thus desirable to develop computer systems that can also communicate with humans via spoken natural language dialog. The motivation for our work is to embody large applications with dialog capabilities. To do so we have adopted an object-oriented approach to dialog.
In this paper we describe a set of dialog principles we have developed that will provide a computer system with the capacity to conduct a dialog. Our ultimate goal is to make the job of an application developer interested in designing a dialog-based application to do so effectively and easily.
Preview
Unable to display preview. Download preview PDF.
References
Harald Aust, Martin Oerder, Frank Seide, and Volker Steinbiss, ‘The Philips automatic train timetable information system', Speech Communication, 249–262, (1995).
D.G. Bobrow, ‘GUS: A Frame Driven Dialog System', Artificial Intelligence, 155–173, (1977).
L. Bolc, A. Kowalski, M. Kozlowski, and T. Strzalkowski, ‘A natural language information retrieval system with with extensions towards fuzzy reasoning', in International Journal Man-Machine Studies, (Oct. 1985).
M.K. Brown and B.M. Buntschuh, ‘A new grammar compiler for connected speech recognition', in ICSLP94, (Sept. 1994).
Sandra Carberry, Plan Recognition in Natural Language Dialogue, The MIT Press, 1990.
Robin Cohen, Ken Schmidt, and Peter van Beek, ‘A framework for soliciting clarification from users during plan recognition', in Fourth International Conference on User Modeling, (1994).
Robert E. Frederking, Integrated natural language dialogue: a computational model, Kluwer Academic Publishers, 1988.
B.J. Grosz, D.E. Appelt, P.A. Martin, and F.C.N. Pereira, ‘TEAM: An experiment in the design of transportable natural language interfaces', Artificial Intelligence, 32, 173–243, (1987).
G.G. Hendrix, E.D. Sacerdoti, D. Sagalowicz, and J. Slocum, ‘Developing a natural language interface to complex data', ACM Transactions on Database Systems, 105–147, (June 1978).
Bhavani Raskutti and Ingrid Zukerman, ‘Query and response generation during information-seeking interactions', in Fourth International Conference on User Modeling, (1994).
S. Seneff, ‘TINA: A natural language system for spoken language applications', Computational Linguistics, 61–86, (1992).
Ronnie W. Smith and D. Richard Hipp, Spoken Natural Language Dialog Systems: A Practical Approach, Oxford University Press, 1994.
R. Wilensky, ‘The Berkeley UNIX Consultant Project', Computational Linguistics, 14, 35–84, (1988).
S.J. Young and C.E. Proctor, ‘The design and implementation of dialogue control in voice operated database inquiry systems', Computer Speech and Language, 329–353, (1989).
S.R. Young, A.G. Hauptmann, W.H. Ward, E.T. Smith, and P. Werner, ‘High level knowledge sources in usable speech recognition systems', Communications of ACM, 183–194, (February 1989).
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 1997 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Abella, A., Brown, M.K., Buntschuh, B. (1997). Development principles for dialog-based interfaces. In: Maier, E., Mast, M., LuperFoy, S. (eds) Dialogue Processing in Spoken Language Systems. DPSLS 1996. Lecture Notes in Computer Science, vol 1236. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-63175-5_43
Download citation
DOI: https://doi.org/10.1007/3-540-63175-5_43
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-63175-0
Online ISBN: 978-3-540-69206-5
eBook Packages: Springer Book Archive