Abstract
The need for an evaluation method of spoken dialogue systems as a whole is more critical today than ever before. However, previous evaluation methods are no longer adequate for evaluating interactive dialogue systems. We have designed a new evaluation method that is system-to-system automatic dialogue with linguistic noise. By linguistic noise we simulate speech recognition errors in Spoken Dialogue Systems. Therefore, robustness of language understanding and of dialogue management can be evaluated. We have implemented an evaluation environment for automatic dialogue. We examined the validity of this method for automatic dialogue under different error rates and different dialogue strategies.
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© 1997 Springer-Verlag Berlin Heidelberg
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Araki, M., Doshita, S. (1997). Automatic evaluation environment for Spoken Dialogue Systems. In: Maier, E., Mast, M., LuperFoy, S. (eds) Dialogue Processing in Spoken Language Systems. DPSLS 1996. Lecture Notes in Computer Science, vol 1236. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-63175-5_46
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DOI: https://doi.org/10.1007/3-540-63175-5_46
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