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Business Process Management

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Encyclopedia of Database Systems

Synonyms

Workflow management; Process management; Case handling

Definition

Information technology has changed business processes within and between enterprises. Traditionally, information technology was mainly used to support individual tasks (“type a letter”) and to store information. However, today business processes and their information systems are intertwined. Processes heavily depend on information systems and information systems are driven by the processes they support [1]. Business Process Management(BPM) is concerned with the interactions between processes and information systems. An important element of BPM is the modeling and analysis of processes. Processes can be designed using a wide variety of languages ranging from BPMN to Petri nets. Some of these languages allow for analysis techniques (e.g., model checking and simulation) to answer questions related to correctness and performance. Models can be used to configure generic software tools, e.g., middleware, workflow...

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Recommended Reading

  1. Dumas M., van der W.M.P., and Aalst ter Hofstede A.H.M. Process-Aware Information Systems: Bridging People and Software Through Process Technology. Wiley, New York, NY, USA, 2005.

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  2. Georgakopoulos D., Hornick M., and Sheth A. An Overview of Workflow Management: From Process Modeling to Workflow Automation Infrastructure. Distrib. Parallel Databases, 3:119–153, 1995.

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  4. Leymann F. and Roller D. Production Workflow: Concepts and Techniques. Prentice Hall PTR, Upper Saddle River, NJ, USA, 1999.

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  5. Reijers H. 2003.Design and Control of Workflow Processes: Business Process Management for the Service Industry. Springer, Berlin Heidelberg New York, LNCS 2617.

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  6. van der W.M.P. Aalst Business process management demystified: a tutorial on models, systems and standards for workflow management. In Lectures on Concurrency and Petri Nets, J. Desel, W. Reisig, G. Rozenberg (eds.). Springer, Berlin Heidelberg New York, 2004, pp. 1–65.LNCS 3098.

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  7. van der W.M.P. and Aalst van Hee K.M. Workflow Management: Models, Methods, and Systems. MIT, Cambridge, MA, 2004.

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  8. Weske M. Business Process Management: Concepts, Languages, Architectures. Springer, Berlin Heidelberg New York, 2007.

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  9. zur Muehlen M. Workflow-Based Process Controlling: Foundation, Design and Application of Workflow-Driven Process Information Systems. Logos, Berlin, 2004.

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Author information

Authors and Affiliations

  1. Eindhoven University of Technology, Eindhoven, The Netherlands

    W. M. P. van der Aalst

Authors
  1. W. M. P. van der Aalst
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Editor information

Editors and Affiliations

  1. College of Computing, Georgia Institute of Technology, 266 Ferst Drive, 30332-0765, Atlanta, GA, USA

    LING LIU (Professor) (Professor)

  2. Database Research Group David R. Cheriton School of Computer Science, University of Waterloo, 200 University Avenue West, N2L 3G1, Waterloo, ON, Canada

    M. TAMER ÖZSU (Professor and Director, University Research Chair) (Professor and Director, University Research Chair)

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© 2009 Springer Science+Business Media, LLC

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van der Aalst, W.M.P. (2009). Business Process Management. In: LIU, L., ÖZSU, M.T. (eds) Encyclopedia of Database Systems. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-39940-9_1179

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