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Workflow Model Analysis

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Encyclopedia of Database Systems

Definition

The correctness, effectiveness, and efficiency of the business processes supported by a workflow management systems are vital to the organization. A workflow process definition which contains errors may lead to angry customers, back-log, damage claims, and loss of goodwill. Flaws in the design of a workflow definition may also lead to high throughput times, low service levels, and a need for excess capacity. This is why it is important to analyze a workflow process definition before it is put into production.

In order to analyse a workflow definition, it is necessary to translate the definition into a model suitable for analysis, e.g., a simulation model or a model that allows for verification techniques (e.g., a Petri net).

Key Points

Process-aware information systems are driven by process models. A typical example of a process-aware information system is a system generated using workflow management software. In such cases there is an explicit process model that can be used...

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Recommended Reading

  1. Marsan M.A., Balbo G., and Conte G. et al. Modelling with generalized stochastic Petri nets. Wiley Series in Parallel Computing. Wiley, New York, NY, USA, 1995.

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© 2009 Springer Science+Business Media, LLC

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van der Aalst, W. (2009). Workflow Model Analysis. In: LIU, L., ÖZSU, M.T. (eds) Encyclopedia of Database Systems. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-39940-9_1476

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