Synonyms
Definition
A set of one or more linked procedures or activities which collectively realize a business objective or policy goal, normally within the context of an organizational structure defining functional roles and relationships.
Key Points
A business process is typically associated with operational objectives and business relationships, for example an Insurance Claims Process, or Engineering
Development Process. A process may be wholly contained within a single organizational unit or may span several different organizations, such as in a customer-supplier relationship.
A business process has defined conditions triggering its initiation in each new instance (e.g., the arrival of a claim) and defined outputs at its completion.
A business process may involve formal or relatively informal interactions between participants; its duration may also vary widely.
A business process may consist of automated activities, capable of workflow...
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© 2009 Springer Science+Business Media, LLC
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Palmer, N. (2009). Workflow Model. In: LIU, L., ÖZSU, M.T. (eds) Encyclopedia of Database Systems. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-39940-9_818
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DOI: https://doi.org/10.1007/978-0-387-39940-9_818
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-35544-3
Online ISBN: 978-0-387-39940-9
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