Taking Best Practice Forward

Grading Best Practice model cases paves the way for wide-reaching improvements in e- Government applications. This contribution provides a short overview of the eEurope Awards for e-Government 2005, including details on their objectives, the process and the awarded projects. Then some lessons learned from the e-Government Awards 2005 in relation to Best Practice transfer are summarised. In this context, key issues pertinent to using Best Practice model cases in practice and knowledge transfer are explored. The salient point is how to put model cases into practice. Four points have to be considered: finding suitable model cases, evaluating the feasibility of a project, entering a learning process and using various knowledge transfer mechanisms.