Accessibility of Federal Electronic Government

Online access to electronic government does not necessarily guarantee that an individual will be successful in obtaining information and resources sought. Web accessibility barriers must be overcome in order to realize the full capability of electronic government. Federal mandates and statutes have played an integral role in promoting access to electronic government resources by all Americans. However, these have to be enforced over the long run to ensure that Web content and supporting technologies remain accessible to those with and without disabilities. Web accessibility, in this chapter, is discussed as an ongoing concern for federal electronic government.