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Theoretical Perspectives for E-Services Acceptance Model

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Advances in Computer and Information Sciences and Engineering

Abstract

Web-based e-service user adoption and continuance requires an understanding of consumer contextual factors. In this context, e-service is referred to (interactive) service being provided on the website. This paper examines specific factors such as user experience and perception, motivation, support, control, and usage frequency in the online/offline user task environment and its affect on web-based e-service adoption and continuance.

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Author information

Authors and Affiliations

  1. School of Computer and Information Science, University of South Australia, Mawson Lakes, SA 5095, Australia

    Kamaljeet Sandhu

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  1. Kamaljeet Sandhu
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Editor information

Editors and Affiliations

  1. School of Engineering, University of Bridgeport, 221 University Avenue, Bridgeport, CT 06604, USA

    Tarek Sobh

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© 2008 Springer Science+Business Media B.V.

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Sandhu, K. (2008). Theoretical Perspectives for E-Services Acceptance Model. In: Sobh, T. (eds) Advances in Computer and Information Sciences and Engineering. Springer, Dordrecht. https://doi.org/10.1007/978-1-4020-8741-7_39

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  • DOI: https://doi.org/10.1007/978-1-4020-8741-7_39

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-1-4020-8740-0

  • Online ISBN: 978-1-4020-8741-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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