Skip to main content

Better Support for User Participation Using Business Rules Approach?

  • Conference paper
  • First Online:
Information Systems Development

Abstract

User participation in requirement analysis (RA) is necessary for IS quality and user acceptance. A prerequisite for meaningful user participation is that the coming users also understand the requirements. This understanding is made difficult by abstract and “technical” modelling languages and notations which require learning and experience. The Business Rules Approach (BRA) builds on a notion of Business Rules (BR) formulated in natural language sentences aimed at the business audience; hence BRA should make user participation easy. This is tested in a workshop with a vaccination expert (VE) in a project on designing a BR oriented, digital service for health care workers (HCWs). The results indicate that natural language BRs in RA really are easily understood and intuitive for the VE and that quality checking BRs requires no special learning.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 329.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    http://www.ics.lu.se/en/research/projects/vacsam.

  2. 2.

    A child here is a person in the age of between 1 and 17 years.

  3. 3.

    Separate statistics for children is not available.

  4. 4.

    http://www.who.int/immunization_monitoring/en/globalsummary/ScheduleResult.cfm.

  5. 5.

    A country, which share borders and have a long and common history with Sweden, and which in many ways, could be considered as quite similar to Sweden.

  6. 6.

    According HCWs, the pinpricks should be kept to a minimum.

  7. 7.

    The two largest country councils in Sweden.

  8. 8.

    (1) Define goal and approach; (2) Prepare for workshop; (3) Conduct the workshop session; (4) Pursue immediate follow-up activities; (5) Follow up with consolidation and research; (6) Review.

  9. 9.

    The Swedish pharmaceutical industry’s published list of drugs.

References

  1. Bajec M, Krisper M (2005) A methodology and tool support for managing business rules in organisations. Inf Syst 30(6):423–443

    Article  Google Scholar 

  2. Bjerknes G, Bratteteig T (1995) User participation and democracy: a discussion of Scandinavian research on system development. Scand J Inf Syst 7(1):73–98

    Google Scholar 

  3. BRG (2003) The business rules manifesto. Business Rules Group. http://www.businessrulesgroup .org/brmanifesto.htm. Accessed 23 Apr 2010

    Google Scholar 

  4. Ceponis L, Vasilecas O (2006) Logical view of architecture of business rules repository. Informacijos Mokslai 36:139-147

    Google Scholar 

  5. Dix A et al (2004) Human-computer interaction. Pearson, Upper Saddle River

    Google Scholar 

  6. Gemino A, Wand Y (2005) Complexity and clarity in conceptual modelling: comparison of mandatory and optional properties. Data Knowl Eng 55(3):301–326

    Article  Google Scholar 

  7. Graham I (2006) Business rules management and service oriented architecture: a pattern language. Wiley, Chichester

    Google Scholar 

  8. Hitchman S (2002) The details of conceptual modelling notations are important—a comparison of relationship normative language. Commun Assoc Inf Syst 9(10):167–179

    Google Scholar 

  9. Jagielska D et al (2006) How natural is natural language? How well do computer science students write use cases? In: Companion to the 21st ACM SIGPLAN symposium on object-oriented programming systems, languages, and applications, Portland, OR, USA

    Google Scholar 

  10. Kardasis P, Loucopoulos P (2005) A roadmap for the elicitation of business rules in information systems projects. Bus Process Manage J 11(4):316–348

    Article  Google Scholar 

  11. Masri K et al (2008) Using iconic graphics in entity-relationship diagrams: the impact on understanding. J Database Manage 19(3):22–41

    Article  Google Scholar 

  12. Mendling J et al (2007) What makes process models understandable? In: Proceedings of the 5th international conference on business process management, Brisbane, Australia. Springer, Berlin

    Google Scholar 

  13. Mendling J et al. (2010) Seven process modelling guidelines (7PMG). Inf Softw Technol 52(2):127–136

    Article  Google Scholar 

  14. Moody D (1996) Graphical entity relationship models: towards a more user understandable representation of data. In: Thalheim B (ed) Conceptual modelling ER’96. Springer, Berlin, pp 227–244

    Google Scholar 

  15. Moody DL (2005) Theoretical and practical issues in evaluating the quality of conceptual models: current state and future directions. Data Knowl Eng 55(3):243–276

    Article  Google Scholar 

  16. Morgan T (2002) Business rules and information systems: aligning IT with business goals. Addison-Wesley, Boston

    Google Scholar 

  17. Object Management Group (2008) Business motivation model version 1.0. Object Management Group. http://www.omg.org/docs/formal/08-08-02.pdf. Accessed 20 Aug 2008

    Google Scholar 

  18. Preece J et al (1994) Human-computer interaction. Addison-Wesley, Wokingham

    Google Scholar 

  19. Rosca D et al (2002) Enterprise modelling and decision-support for automating the business rules lifecycle. Autom Softw Eng 9(4):361–404

    Article  Google Scholar 

  20. Ross RG (2003) Principles of the business rule approach. Addison-Wesley, Boston

    Google Scholar 

  21. Sandberg A (1983) Trade union-orientated research for democratization of planning in work life—problems and potentials. J Occup Behav 4(1):59–71

    Google Scholar 

  22. Socialstyrelsen (2008) Socialstyrelsens föreskrifter om ändring i föreskrifterna (SOSFS 2006:22) om vaccination av barn. Socialstyrelsen, Ändringsföreskrift, SOSFS 2008:7 (M). http://www.socialstyrelsen.se/sosfs/2006-22/Documents/2008_7.pdf

    Google Scholar 

  23. Thi Anh-Duong H, Thanh Binh N (2009) State of the art and emerging rule-driven perspectives towards service-based business process interoperability. In: 2009 IEEE-RIVF international conference on computing and communication technologies, Da Nang, Vietnam, pp 1–4

    Google Scholar 

  24. van Eijndhoven T et al (2008) Achieving business process flexibility with business rules. In: 2008 12th international IEEE enterprise distributed object computing conference, Munich, Germany, pp 95–104

    Google Scholar 

  25. von Halle B (1997) The art of letting go. Database programming and design archives. http://www.dbpd.com/vault/9702arch.htm. Accessed 15 Apr 2009

    Google Scholar 

  26. von Halle B (2002) Business rules applied: building better systems using the business rules approach. Wiley Computer Publishing, New York

    Google Scholar 

  27. World Health Organization (2010) Immunization surveillance, assessment and monitoring. http://www.who.int/immunization_monitoring/diseases/en/. Accessed 17 Mar 2010

    Google Scholar 

Download references

Acknowledgements

The VacSam project is sponsored by VINNOVA.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Nicklas Holmberg .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer Science+Business Media, LLC

About this paper

Cite this paper

Holmberg, N., Steen, O. (2011). Better Support for User Participation Using Business Rules Approach?. In: Pokorny, J., et al. Information Systems Development. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-9790-6_24

Download citation

  • DOI: https://doi.org/10.1007/978-1-4419-9790-6_24

  • Published:

  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4419-9645-9

  • Online ISBN: 978-1-4419-9790-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics