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Reasons for the Failure of Incident Reporting in the Healthcare and Rail Industries

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Components of System Safety

Abstract

Incident reporting systems have recently been established across the UK rail and healthcare industries. These initiatives have built on the perceived success of reporting systems within aviation. There is, however, a danger that the proponents of these schemes have significantly over-estimated the impact that they can have upon the operation of complex, safety-critical systems. This paper, therefore, provides a brief overview of the problems that limit the utility of incident reporting in the rail and healthcare industries.

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Author information

Authors and Affiliations

  1. Department of Computing Science, University of Glasgow, G12 9QQ, Glasgow, Scotland

    C. W. Johnson

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  1. C. W. Johnson
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Editors and Affiliations

  1. Redmill Consultancy, 22 Onslow Gardens, N10 3JU, London, UK

    Felix Redmill

  2. Centre for Software Reliability, University of Newcastle, NE1 7RU, Newcastle upon Tyne, UK

    Tom Anderson

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© 2002 Springer-Verlag London

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Johnson, C.W. (2002). Reasons for the Failure of Incident Reporting in the Healthcare and Rail Industries. In: Redmill, F., Anderson, T. (eds) Components of System Safety. Springer, London. https://doi.org/10.1007/978-1-4471-0173-4_3

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  • DOI: https://doi.org/10.1007/978-1-4471-0173-4_3

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-85233-561-8

  • Online ISBN: 978-1-4471-0173-4

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