Skip to main content

From Informative Cooperative Dialogues to Long-Term Social Relation with a Robot

  • Conference paper
  • First Online:
Natural Interaction with Robots, Knowbots and Smartphones

Abstract

A lot of progress have been made in the domain of human-machine dialogue, but it is still a real challenge and, most often, only informative cooperative kind of dialogues are explored. This paper tries to explore the ability of a robot to create and maintain a long-term social relationship through more advanced dialogue techniques. We expose the social (Goffman), psychological (Scherer) and neural (Mountcastle) theories used to accomplish such kind of complex social interactions. From these theories, we build a consistent model, computationally efficient to create a robot that can understand the concept of lying and have compassion: a robotic social companion.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Andre, E., Klesen, P., Gebhard, P., Allen, S., Rist, T.: Integrating models of personality and emotions into lifelike characters. In: Paiva, A. (ed.) Affective Interactions: Towards a New Generation of Computer Interfaces, pp. 150–165. Springer, New York (2001)

    Google Scholar 

  2. ANR affective Avatars project: http://ddata.over-blog.com/xxxyyy/0/06/46/58/Cahier-ANR-1-Nomadisme.pdf

  3. Bartneck C., Croft E., Kulic D.: Measuring the anthropomorphism, animacy, likeability, perceived intelligence and perceived safety of robots. In: Metrics for Human-Robot Interaction Workshop in Affiliation with the 3rd ACM/IEEE HRI 2008, vol. 471, pp. 37–44 (2008)

    Google Scholar 

  4. Bernsen, N.O., Dybkjær H., Dybkjær E.L.: Cooperativity in human-machine and human-human spoken dialogue. Discourse Process. 21(2), 213–236 (1996)

    Article  Google Scholar 

  5. Bosser, A.-G., Levieux, G., Sehaba, K., Buendia, A., Corruble, V., De Fondaumière, G., Gachet, A., Gal, V., Natkin, S., Sabouret, N.: Dialogs taking into account experience, emotions and personality. In: Ma, L., Rauterberg, M., Nakatsu, R. (eds.) International Conference on Entertainment Computing. Lecture Notes in Computer Science, vol. 4740, pp. 356–362 (2007)

    Article  Google Scholar 

  6. Breazeal, C.: Emotion and sociable humanoid robots. Int. J. Human-Comput. Stud. 59 119–155 (2003)

    Article  Google Scholar 

  7. Breazeal, C.: Function meets style: insights from emotion theory applied to HRI. IEEE Trans. Syst. Man Cybern. C: Appl. Rev. 34(2), 187–194 (2004)

    Article  Google Scholar 

  8. Chastagnol, C. Devillers, L.: Personality traits detection using a parallelized modified SFFS algorithm. In: Proceedings of Interspeech 2012 (2012)

    Google Scholar 

  9. Chetouani, M., Wu, Y.H., Jost C., Le Pevedic B., Fassert, C., Cristancho-Lacroix, V., Lassiaille, S., Granata, C., Tapus, A., Duhaut, D., Rigaud, A-S.: Cognitive services for elderly people: The ROBADOM project. In: ECCE Workshop Robots That Care 2010, The European Conference on Cognitive Ergonomics (2010)

    Google Scholar 

  10. Costa, P.T., McCrae, R.R.: Revised NEO personality inventory (NEO-PI-R) and NEO five-factor inventory (NEO-FFI) manual. In: Psychological Assessment Resources. Odessa, FL (1992)

    Google Scholar 

  11. Cowie, R.: Emotional states expressed in speech. In describing the emotional states expressed in speech. In: Proceedings of ISCA ITRW on Speech and Emotion: Developing a Conceptual Framework for Research, pp. 224–231 (2000)

    Google Scholar 

  12. Cowie, R., Douglas-Cowie, E., Martin, J.-C., Devillers, L.: The essential role of human databases for learning in and validation of affectively competent agents. In: Scherer, K., Bänziger, T., Roach, E. (eds.) A Blueprint for an Affectively Competent Agent Cross-Fertilization Between Emotion Psychology, Affective Neuroscience, and Affective Computing, pp. 151–165. Oxford University Press, Oxford (2011)

    Google Scholar 

  13. Damasio, A.: The Feeling of What Happens: Body and Emotion in the Making of Consciousness, was named as one of the ten best books of 2001 by New York Times Book Review. Harcourt Brace, New York (2001)

    Google Scholar 

  14. Delaborde, A., Devillers, L.: Use of Nonverbal Speech Cues in Social Interaction Between Human and Robot: Emotional and Interactional Markers, in Affine 2010, ACM (2010)

    Google Scholar 

  15. Devillers, L., Vidrascu, L., Lamel, L.: Challenges in real-life emotion annotation and machine learning based detection. Neural Networks 18(4), 407–422 (2005)

    Article  Google Scholar 

  16. Devillers, L., Vidrascu, L., Layachi, O.: Automatic detection of emotion from vocal expression. In: Scherer, K.R., Banziger, T., Roesch, E. (eds.) A Blueprint for an Affectively Competent Agent: Cross-Fertilization Between Emotion Psychology, Affective Neuroscience, and Affective Computing, pp. 232–244. Oxford University Press, Oxford (2010)

    Google Scholar 

  17. FUI national Romeo project: http://projetromeo.com

  18. Gockley, R., Simmons, R., Forlizzi, J.: Modeling affect in socially interactive robots. In: The 15th IEEE International Symposium on Robot and Human Interactive Communication (ROMAN06) (2006)

    Google Scholar 

  19. Goffman, E.: Role Distance, dans Encounters. Bobbs Merrill, Indianapolis (1961)

    Google Scholar 

  20. Goffman, E.:Interaction Ritual: Essays on Face-to-Face Behavior. Anchor Books, New York (1967). ISBN 0-394-70631-5

    Google Scholar 

  21. Goffman, E.: Frame Analysis: An Essay on the Organization Of Experience. Harper and Row, London (1974). ISBN 978-0-06-090372-5

    Google Scholar 

  22. Grice, H.-P.: Logic and conversation. In: Cole, P. (ed.) Syntax and Semantics: Speech Acts, vol. 3, pp. 41–58. Academic, New York (1975)

    Google Scholar 

  23. Hancock,J., Birnholtz, J., Bazarova, N., Guillory, J., Perlin, J., Amos, B.: Butler lies: awareness, deception and design. In: Proceedings of the ACM (2009)

    Google Scholar 

  24. Kahn, P.H., Jr., Kanda, T., Ishiguro, H., Gill, B.T., Ruckert, J.H., Shen, S., Gary, H.E., Reichert, A.L., Freier, N., Severson, R.L.: Do people hold a humanoid robot morally accountable for the harm it causes? In: Proceedings of the 7th ACM/IEEE International Conference on Human-Robot Interaction, pp. 33–40. New York (2012)

    Google Scholar 

  25. Ledoux J.: The Emotional Brain. Weidenfeld and Nicolson, London (1998)

    Google Scholar 

  26. Litman, D., Forbes, K.: Recognizing emotion from student speech in tutoring dialogues. In: Proceedings of ASRU (2003)

    Google Scholar 

  27. Litman, D., Rotaru, M., Nicholas, G.: Classifying turn-level uncertainty using word-level prosody. In: Interspeech09, pp. 2003–2006 (2009)

    Google Scholar 

  28. Marsella, S., Gratch J., Petta, P.: Computational models of emotion. In: Scherer, K.R., Banziger, T., Roesch, E. (eds.) A Blueprint for an Affectively Competent Agent: Cross-Fertilization Between Emotion Psychology, Affective Neuroscience, and Affective Computing. Oxford University Press, Oxford (2010)

    Google Scholar 

  29. Mountcastle V.: An organizing principle for cerebral function: the unit model and the distributed system. In: Edelman, G., Mountcastle, V. (eds.) The Mindful Brain, pp. 7–50. MIT Press, Cambridge (1978)

    Google Scholar 

  30. Ochs, M., Pelachaud, C., Sadek, D.: An Empathic Virtual Dialog Agent to Improve Human-Machine Interaction. AAMAS (2008)

    Google Scholar 

  31. Price, L., Richardson, J.T.E., Jelfs, A.: Face-to-face versus online tutoring support in distance education. Studies in Higher Education 32(1), 1–20 (2007)

    Article  Google Scholar 

  32. Richards, J.M., Gross, J.J.: Emotion regulation and memory: The cognitive costs of keeping one’s cool. J. Personality Soc. Psychol. 79(3), 410–424 (2000)

    Article  Google Scholar 

  33. Scherer, K.R.: Appraisal theories. In: Dalgleish, T., Power, M. (eds.) Handbook of Cognition and Emotion, pp. 637–663. Wiley, Chichester (1999)

    Google Scholar 

  34. Scherer, K.R., Schorr, A., Johnstone, T.: Appraisal Considered as a Process of Multilevel Sequential Checking. Oxford University Press, USA (2001)

    Google Scholar 

  35. Schuller, B., Steidl, S., Batliner, A., Burkhardt, F., Devillers, L., Müller, C., Narayanan, S.: Paralinguistics in speech and language - state-of-the-art and the challenge. In: Computer Speech and Language (CSL). Special Issue on Paralinguistics in Naturalistic Speech and Language, p. 39. Elsevier (2012) [IF: 1.353, 5-year IF: 1.489 (2010)]

    Google Scholar 

  36. Spence, S.A., Farrow, T.F., Herford, A.E., et al.: Behavioral and functional anatomical correlates of deception in humans. Neuroreport 12, 2349–2353 (2001)

    Article  Google Scholar 

  37. Stuart, S.: The role of deception in complex social interaction. Cogito 12(1), 25–32 (1998)

    Article  Google Scholar 

  38. Tahon, M., Delaborde, A., Devillers, L.: Real-life emotion detection from speech in human-robot interaction: experiments across diverse corpora with child and adult voices. In: Proceedings of the Interspeech 2011, pp. 3121–3124 (2011)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Axel Buendia .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer Science+Business Media New York

About this paper

Cite this paper

Buendia, A., Devillers, L. (2014). From Informative Cooperative Dialogues to Long-Term Social Relation with a Robot. In: Mariani, J., Rosset, S., Garnier-Rizet, M., Devillers, L. (eds) Natural Interaction with Robots, Knowbots and Smartphones. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-8280-2_13

Download citation

  • DOI: https://doi.org/10.1007/978-1-4614-8280-2_13

  • Published:

  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4614-8279-6

  • Online ISBN: 978-1-4614-8280-2

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics