This chapter focuses on our exploration of awareness-related messaging by users of a situated display-based messaging system. The system, known as Hermes, was initially deployed outside offices in the Computing Department at Lancaster University (see Cheverst et al., 2003a,b) and a significant portion of its use related to awareness, e.g. a member of staff posting a message on her door display accounting for her absence or indicating her future presence. A second version of the Hermes system has recently been across 40 offices in the Computing Department’s new home, a building called Infolab.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Cheverst, K., Fitton, D., and Dix, A. (2003a). “Exploring the evolution of office door displays”. In K. O’Hara, M. Perry, E. Churchill, and D. Russell (Eds.), Public and situated displays: Social and interactional aspects of shared display technologies (pp. 141–169). Dordrecht, The Netherlands: Kluwer Academic.
Cheverst, K., Dix, A., Fitton, D., and Rouncefield, M. (2003b). “Out to Lunch”: Exploring the sharing of personal context through office door displays. Proceedings of International Conference of the Australian Computer–Human Interaction Special Interest Group (OzCHI’03), Brisbane, Australia.
Cheverst, K., Dix, A., Fitton, D. Graham, C., and Rouncefield, M. (2007). “Exploring awareness related messaging through two situated display based systems”, in Special Issue of Human–Computer Interaction, 22 (1–2), 173–220.
Dix, A. (1997). “Challenges for cooperative work on the web: An analytical approach”. Computer-Supported Cooperative Work: The Journal of Collaborative Computing, 6, 135–156.
Dourish, P. (1993). “Culture and control in a media space”. Proceedings of European Computer-Supported Cooperative Work Conference (ECSCW’93). Dordrecht, The Netherlands: Kluwer Academic.
Dourish, P., and Bly, S. (1992). “Portholes: Supporting awareness in a distributed work group”. Proceedings of Conference on Human Factors in Computing Systems (CHI ‘92). New York: ACM.
Erickson, T., and Kellogg, W. A. (2000). “Social translucence: An approach to designing systems that support social processes”. A CMTransactions on Computer–Human Interaction, 7, 59–83.
Fitton, D., Cheverst, K., Kray, C., Dix, A., Rouncefield, M., and Saslis-Lagoudakis, G. (2005). “Rapid prototyping and user centred design of interactive display based systems”. IEEE Pervasive Computing on Rapid Prototyping for Ubiquitous Computing, 4 (4), 58–66.
Greenberg, S., and Rounding, M. (2001). “The notification collage: Posting information to public and personal displays”. Proceedings of Conference on Human Factors in Computing Systems (CHI 2001). Seattle, Washington. New York: ACM.
Harrison, S., and Dourish, P. (1996). “Re-place-ing space: The roles of place and space in collaborative systems”. Proceedings of Conference on Computer Supported Cooperative Work (CSCW ’96). Boston, MA: ACM.
Hudson, S., and Smith, I. (1996). “Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems”. Proceedings of Conference on Computer Supported Cooperative Work (CSCW ’96). Boston, MA: ACM Press.
Lederer, S., Hong, I., Dey, K., and Landay, A. (2004). “Personal privacy through understanding and action: Five pitfalls for designers”. Personal Ubiquitous Computing, 8, 440–454.
Martin, D., Rouncefield, M., and Sommerville, I. (2004). “Patterns of cooperative interaction: Linking ethnomethodology and design”. ACM Transactions on Computer–Human Interaction (ToCHI). New York: ACM.
McCarthy, J. F., Costa, T. J., and Liongosari, E. S. (2001). “UNICAST, OUTCAST & GROUPCAST: Three steps toward ubiquitous peripheral displays”. Proceedings of UbiComp 2001, Lecture Notes in Computer Science. Berlin, Germany: Springer-Verlag.
Mitchell, W. J. (2005). Placing words: Symbols, space, and the city. Cambridge, MA: MIT Press.
Mynatt, E. D., Back, M., Want, R., Baer, M., and Ellis, J. B. (1998). “Designing audio aura”. Proceedings of Conference on Human Factors in Computing Systems (CHI ’98). New York: ACM.
Nardi, B., Whittaker, S., and Bradner, E. (2000). “Interaction and outeraction: Instant messaging in action”. Proceedings of the Conference on Computer Supported Cooperative Work (CSCW 2000). Philadelphia, PA: ACM.
Nichols, J., Wobbrock, J., Gergle, D., and Forlizzi, J. (2002). “Mediator and medium: Doors as interruption gateways and aesthetic displays”. Proceedings of DIS2002. New York: ACM.
O’Hara, K., Harper, R., Unger, A., Wilkes, J., Sharpe, B., and Jansen, M. (2005). “Txtboard: From text-to-person to text-to-home”. Proceedings of Conference on Human Factors in Computing Systems (CHI 2005). New York: ACM.
O’Hara, K., Perry, M., and Lewis, S. (2003). “Social coordination around a situated display appliance”. Proceedings of Conference on Human Factors in Computing Systems (CHI 2003). New York: ACM.
Pedersen, E. R., and Sokoler, T. (1997). “AROMA: Abstract representation of presence supporting mutual awareness”. Proceedings of the Conference on Human factors in computing systems (CHI ’97). New York: ACM.
Schmidt, K., and Bannon, L. (1992). ”Taking CSCW seriously: Supporting articulation work”. Computer Supported Cooperative Work (CSCW): An International Journal, 1 (1–2), 7–40.
Schmidt, K., and Simone, C. (2000). “Mind the gap! Towards a unified view of CSCW”. Proceedings of COOP2000, 4th International Conference on the Design of Cooperative Systems. Sophia Antipolis, France: NRIA.
Weiser, M. (1991). “The computer for the 21st century”. Scientific American, 265, 94–104.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag London Limited
About this chapter
Cite this chapter
Cheverst, K., Dix, A., Fitton, D., Graham, C., Rouncefield, M. (2009). Situatedness of Awareness Information: Impact on the Design and Usage of Awareness Systems. In: Markopoulos, P., De Ruyter, B., Mackay, W. (eds) Awareness Systems. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-477-5_17
Download citation
DOI: https://doi.org/10.1007/978-1-84882-477-5_17
Published:
Publisher Name: Springer, London
Print ISBN: 978-1-84882-476-8
Online ISBN: 978-1-84882-477-5
eBook Packages: Computer ScienceComputer Science (R0)