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Awareness Systems pp 49–72Cite as

A Design Framework for Awareness Systems

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Part of the book series: Human-Computer Interaction Series ((HCIS))

This chapter discusses the design of awareness systems, whose main function is a social one, namely, to support social communication, mediated social interactions and eventually relationships of the individuals they connect. We focus especially on connecting friends and family rather than on systems used in the context of collaborative work. Readers interested in this latter kind of applications are referred to the design frameworks by Ginelle and Gutwin (2005) and Gutwin and Greenberg (2002). Below, we outline the relevant design space and the corresponding challenges for the design of awareness systems. The challenges pertain to social aspects of interaction design rather than the technological challenges relating to such systems. As such, they are inspired by Jonathan Grudin’s exposition of design challenges for the domain of groupware applications (Grudin, 1994).

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Acknowledgements

This work is supported by the European Community under the ‘Information Society Technologies’ Programme, FP6, project ASTRA IST 29266.

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  1. Department of Industrial Design, Eindhoven University of Technology, Den Dolech 2, 5612 AZ Eindhoven, The Netherlands

    Panos Markopoulos

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  1. Panos Markopoulos
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    © 2009 Springer-Verlag London Limited

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    Markopoulos, P. (2009). A Design Framework for Awareness Systems. In: Markopoulos, P., De Ruyter, B., Mackay, W. (eds) Awareness Systems. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-477-5_2

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    • DOI: https://doi.org/10.1007/978-1-84882-477-5_2

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    • Online ISBN: 978-1-84882-477-5

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