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Practices Analysis and Digital Platform Design: An Interdisciplinary Study of Social Support

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Proceedings of COOP 2010

Abstract

People are turning increasingly to the Internet to find support and share their experience and feelings when they are undergoing hardships such as medical problems. The aim of our ongoing research project is to design innovative online social support services. In order to pave the way for this complex undertaking, several interdisciplinary studies were conducted in this framework: discourse analysis was carried out on online discussions focusing on social support, observers attended support group meetings attended by family caregivers, and interviews were conducted with these caregivers. The application of our findings to our design project is discussed.

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Notes

  1. 1.

    Nielsen Net Ratings – Doctissimo – http://www.doctissimo.fr

  2. 2.

    The complete results, the list of websites analysed and the data set on which this study was based are available at the following URL: http://www.orkidees.com/missWiki.See also [18] for detailed results and analysis.

  3. 3.

    It is worth noting that treatment for Alzheimer’s disease only recently became available.

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Acknowledgments

This research was conducted with the support of Conseil Général de l’Aube in the framework of a UTT strategic research program.

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Authors and Affiliations

  1. Troyes University of Technology (UTT), ICD/Tech-CICO, 12 Rue Marie Curie – BP2060, 10010, Troyes Cedex, France

    Matthieu Tixier, Myriam Lewkowicz, Michel Marcoccia, Hassan Atifi, Aurélien Bénel, Gérald Gaglio & Nadia Gauducheau

Authors
  1. Matthieu Tixier
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  2. Myriam Lewkowicz
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  3. Michel Marcoccia
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  4. Hassan Atifi
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  5. Aurélien Bénel
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  6. Gérald Gaglio
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  7. Nadia Gauducheau
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Corresponding author

Correspondence to Matthieu Tixier .

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Editors and Affiliations

  1. , ICD/Tech-CICO Fre CNRS 2848, Universite de Technologie de Troyes, rue Marie Curie 12, Troyes Cedex, 10010, France

    Myriam Lewkowicz

  2. IEP, rue Gaston de Saporta 25, Aix-en-Provence, 13625, France

    Parina Hassanaly

  3. , Information Systems and New Media, University of Siegen, Hölderlinstr. 3, Siegen, 57068, Germany

    Volker Wulf

  4. , Information Systems and New Media, University of Siegen, Hoelderlinstr. 3, siegen, 57068, Germany

    Markus Rohde

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Tixier, M. et al. (2010). Practices Analysis and Digital Platform Design: An Interdisciplinary Study of Social Support. In: Lewkowicz, M., Hassanaly, P., Wulf, V., Rohde, M. (eds) Proceedings of COOP 2010. Springer, London. https://doi.org/10.1007/978-1-84996-211-7_17

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  • DOI: https://doi.org/10.1007/978-1-84996-211-7_17

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  • Publisher Name: Springer, London

  • Print ISBN: 978-1-84996-210-0

  • Online ISBN: 978-1-84996-211-7

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