Abstract
This paper evaluates a first-time introduction of the persona-method in the vehicle dimensional layout conception. The goal of the study is to evaluate fictional scenarios with personas using the results of observations. Personas were created with regard to their attitudinal and behavioral patterns and geometrical properties were added. The personas were combined to scenarios of typical user situations. On several days over four weeks the number of passengers and the type and amount of luggage in a demand-responsive public transport system were recorded. The real-life persons were assigned to personas and compared with each other. As a result, two major scenarios (multi-use space, barrier-free accessibility) were identified. The scenarios concerning commuter traffic and room functionalities and atmosphere appeared less marked than presumed.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Baumann, K.: Personas as a user-centred design method for mobility-related services. Inf. Des. J. 18(2), 157–167 (2010)
Brost, M., Klötzke, K., Kopp, G., Deißer, O., Fraedrich, E.-M., Karnahl, K., Sippel, T., Müller, A., Beyer, S.: Development, implementation (pilot) and evaluation of a demand responsive transport system. World Electr. Veh. J. 9, 4 (2018)
Mayas, C., Hörold, S., Krömker, H.: Meeting the challenges of individual passenger information with personas. In: Stantin, N.A. (ed.) Advances in Human Aspects of Road and Rail Transportation, pp. 822–831. CRC Press, Boca Raton (2012)
König, A., Brandies, A., Schnieder, L., Dotzauer, M., Jipp, M.: Zukunftsszenarien autonomer Fahrzeuge – Nutzungsorientierte Gestaltung eines individuell abrufbaren Personentransportsystems. In: 5 interdisziplinärer Workshop kognitive Systeme, Bochum (2016)
Müller, A., Beyer, S., Kopp, G., Deißer, O.: Nutzergerechte Fahrzeugentwicklung im ÖPNV mit erweiterter Persona-Methode. Karosseriebautage Hamburg. In: 16 ATZ-Fachtagung, 08–09 May 2018, Hamburg (2018)
Ludwig, J.N.: Absicherung eines neuartigen Interieur-Maßkonzeptes für ein Fahrzeug des ÖPNV. Bachelor thesis, Hochschule Esslingen, Fak. FZ (2017, unpublished)
Acknowledgments
The described research is part of the collaborative project “Reallabor Schorndorf” which is funded by the state of Baden-Württemberg. Sincere thanks are given to the donator on behalf of all involved project partners.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Beyer, S., Müller, A. (2019). Evaluation of Persona-Based User Scenarios in Vehicle Development. In: Ahram, T., Karwowski, W., Taiar, R. (eds) Human Systems Engineering and Design. IHSED 2018. Advances in Intelligent Systems and Computing, vol 876. Springer, Cham. https://doi.org/10.1007/978-3-030-02053-8_114
Download citation
DOI: https://doi.org/10.1007/978-3-030-02053-8_114
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-02052-1
Online ISBN: 978-3-030-02053-8
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)