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Exploring Determinants of Enterprise System Adoption Success in Light of an Ageing Workforce

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Information Systems (EMCIS 2018)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 341))

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Abstract

The main goal of this exploratory study is to investigate the role of employees’ age in the perception of factors having an influence on enterprise systems (ES) adoption process. In doing so, the current study draws from opinions of 75 ES practitioners collected during an exploratory research conducted in Poland. The gathered data was analyzed following the grounded theory approach and incorporating open and axial coding. In consequence, a two-level taxonomy of elements including determinants and determinant categories was worked out. Then, the distribution of respondent opinions among different age groups, i.e. younger, middle-aged, and older, was analyzed. The main findings imply that project schedule and employees’ attitudes and involvement are the fundamental determinants emphasized regardless of respondent age. At the same time, older respondents perceived implementation process-related determinants to a greater extent, while the youngest particularly highlighted determinants associated with technology.

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Acknowledgments

This research has been financed by the funds granted to the Faculty of Management, Cracow University of Economics, Poland, within the subsidy for maintaining research potential.

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Authors and Affiliations

  1. Department of Demography, Cracow University of Economics, Kraków, Poland

    Ewa Soja

  2. Department of Computer Science, Cracow University of Economics, Kraków, Poland

    Piotr Soja

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  1. Ewa Soja
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Correspondence to Ewa Soja .

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Editors and Affiliations

  1. University of Nicosia, Nicosia, Cyprus

    Marinos Themistocleous

  2. University of Coimbra, Coimbra, Portugal

    Paulo Rupino da Cunha

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Soja, E., Soja, P. (2019). Exploring Determinants of Enterprise System Adoption Success in Light of an Ageing Workforce. In: Themistocleous, M., Rupino da Cunha, P. (eds) Information Systems. EMCIS 2018. Lecture Notes in Business Information Processing, vol 341. Springer, Cham. https://doi.org/10.1007/978-3-030-11395-7_32

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  • DOI: https://doi.org/10.1007/978-3-030-11395-7_32

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