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E-Participation Social Effectiveness: Case of “Our Petersburg” Portal

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Electronic Governance and Open Society: Challenges in Eurasia (EGOSE 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 947))

Abstract

The issues of involving citizens in political management are becoming more and more relevant all over the world. Many different platforms are being created, where residents can express their ideas, proposals, complaints and leave their voices. From a scientific point of view, the issue of estimating the effects that these platforms result in remains unresolved. The paper presents the results of developing a methodology for assessing the social effectiveness of e-participation portals. In the paper results of its’ approbation for social effectiveness estimation of a portal for urban problems in Petersburg (Russia) are demonstrated. According to collected data, the portal “Our Petersburg” referred to the medium level of social effectiveness development. The portal has demonstrated a great progress in organizational dimension indicators and less success in technical and socio-economic ones.

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Acknowledgements

This work was conducted with the support of RFBR grant No. 16-36-60035, “The research of social efficiency of e-participation portals in Russia”.

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Authors and Affiliations

  1. ITMO University, Saint Petersburg, Russia

    Lyudmila Vidiasova & Iaroslava Tensina

Authors
  1. Lyudmila Vidiasova
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  2. Iaroslava Tensina
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Corresponding author

Correspondence to Lyudmila Vidiasova .

Editor information

Editors and Affiliations

  1. eGovernance Center, ITMO University, St. Petersburg, Russia

    Andrei Chugunov

  2. Institute of Communications Studies, University of Leeds, Leeds, UK

    Yuri Misnikov

  3. North-West Institute of Management, Russian Presidential Academy of National Economy and Public Administration, St. Petersburg, Russia

    Evgeny Roshchin

  4. eGovernance Center, ITMO University, St. Petersburg, Russia

    Dmitrii Trutnev

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Vidiasova, L., Tensina, I. (2019). E-Participation Social Effectiveness: Case of “Our Petersburg” Portal. In: Chugunov, A., Misnikov, Y., Roshchin, E., Trutnev, D. (eds) Electronic Governance and Open Society: Challenges in Eurasia. EGOSE 2018. Communications in Computer and Information Science, vol 947. Springer, Cham. https://doi.org/10.1007/978-3-030-13283-5_23

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  • DOI: https://doi.org/10.1007/978-3-030-13283-5_23

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-13282-8

  • Online ISBN: 978-3-030-13283-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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