Abstract
Supply chain performance mainly depends on how well are defined and managed their inter-enterprise business processes. For that purpose, performance management systems should consider inter-organisational processes in their structures as well as be defined at two levels: intra-enterprise and inter-enterprise. In the literature, several performance management systems already developed consider to some extent business processes management. However, the introduction of inter-organisational business process interoperability measurement is still an issue that needs to be researched in more detail. To solve this gap, this paper presents a performance management system for inter-organisational contexts that integrates business process interoperability measurement. In addition, an application of this system is shown for the agri-food supply chain.
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Acknowledgements
Authors of this publication acknowledge the contribution of Project 691249, RUC-APS: ‘Enhancing and implementing Knowledge based ICT solutions within high Risk and Uncertain Conditions for Agriculture Production Systems (www.ruc-aps.eu)’ funded by the European Union under their funding scheme H2020-MSCA-RISE-2015 and the Project GV/2017/065 ‘Development of a decision support tool for the management and improvement of sustainability in supply chains’ funded by the Regional Government of Valencia.
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Verdecho, MJ., Alfaro-Saiz, JJ., Rodríguez-Rodríguez, R. (2019). Integrating Business Process Interoperability into an Inter-enterprise Performance Management System. In: Popplewell, K., Thoben, KD., Knothe, T., Poler, R. (eds) Enterprise Interoperability VIII. Proceedings of the I-ESA Conferences, vol 9. Springer, Cham. https://doi.org/10.1007/978-3-030-13693-2_22
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DOI: https://doi.org/10.1007/978-3-030-13693-2_22
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