Abstract
The goals of this research were to know the influences of social media as enabler for sustainable knowledge management inside organization of PT. ABC. Data were collected from 40 respondents and analyzed using multiple linear regression and Pearson correlation. It can conclude that the six variables—attention, personalization, context, integration, knowledge management lifecycle and outcome—on social media have influence to sustainable knowledge management inside the PT. ABC organization.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Zheng, Y., Li, L., Zheng, F.: Social media support for knowledge management. In: International Conference on Management and Service Science, pp. 1–4. IEEE, Wuhan (2010)
Măruşter, L., Niels, R.F., Kristian, P.: Sustainable information systems: a knowledge perspective. J. Syst. Inf. Technol. 10(3), 218–231 (2008)
Lichtenstein, S., Swatman, P.M.: Sustainable knowledge management systems: integration personalisation and contextualisation. In: Proceedings of the 11th European Conference on Information Systems, ECIS, Naples, Italy, pp. 1–8 (2003)
David, B.T., Mike, B.: The Executive’s Guide to Enterprise Social Media Strategy. Wiley, Hoboken (2011)
Mayfield, A.: What is Social Media?. ICrossing, London (2008)
Matthews, J.H., Shulman, A.: Questioning knowledge transfer and learning processes across R & D project teams. In: Organizational Learning and Knowledge Management: New Directions, 1–4 June 2001, Richard Ivey School of Business, The University of Western Ontario, Canada (2001)
Peter, G.: Strategic Knowledge Management Technology. Idea Group Inc (IGI), Hershey (2005)
Hansen, M., Haas, M.: Competing for attention in knowledge markets: electronic document dissemination in a management consulting company. Adm. Sci. Q. 46(1), 1–28 (2001)
Won, K.: Personalization: definition, status, and challenges ahead. J. Object Technol. 1(1), 29–40 (2002)
Lin, X., Featherman, M., Sarker, S.: Information sharing in the context of social media: an application of the theory of reasoned action and social capital theory. In: SIGHCI Proceedings (2013)
Gaál, Z., Szabó, L., Obermayer-Kovács, N., Csepregi, A.: Exploring the role of social media in knowledge sharing. Electron. J. Knowl. Manag. 13, 185–197 (2015)
Stenholm, D., Landhal, J., Bergsjo, D.: Knowledge management life cycle: an individual’s perspective. In: DS 77: Proceedings of the DESIGN 2014 13th International Design Conference (2014)
Massingham, P.R., Massingham, R.K.: Does knowledge management produce practical outcomes? J. Knowl. Manag. 18(2), 221–254 (2014)
Supranto, J.: Statistik. Teori dan Aplikasi. Edisi Keenam. Erlangga, Jakarta (2004)
Acknowledgments
Many people contributed to writing this paper, with sincere thanks to Bina Nusantara, the University Graduate Program Rector and Director, all PT. ABC employees, and PT. ABC’s R&D Head for allowing the authors to conduct this field research.
Author information
Authors and Affiliations
Corresponding authors
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Hutajulu, B., Harisno (2019). Social Media Influence as an Enabler of a Sustainable Knowledge Management System Inside PT. ABC Organization. In: Nguyen, N., Gaol, F., Hong, TP., Trawiński, B. (eds) Intelligent Information and Database Systems. ACIIDS 2019. Lecture Notes in Computer Science(), vol 11432. Springer, Cham. https://doi.org/10.1007/978-3-030-14802-7_9
Download citation
DOI: https://doi.org/10.1007/978-3-030-14802-7_9
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-14801-0
Online ISBN: 978-3-030-14802-7
eBook Packages: Computer ScienceComputer Science (R0)