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Big Data Analysis in Supply Chain Management in Portuguese SMEs “Leader Excellence”

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New Knowledge in Information Systems and Technologies (WorldCIST'19 2019)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 931))

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Abstract

With the market becoming increasingly competitive, companies are looking for ways to differentiate themselves from competitors, thereby increasing the interest of organizations in analysing large data and their potential benefits to Supply Chain Management (SCM). The objective of this study is to understand the involvement of the Portuguese SMEs “Leader Excellence” with the Big Data theme and their analysis as a function of the SCM, as well as to understand if these companies are in the same line as the companies of worldwide reference, in what concerns to the topic in question. For this study, a survey was carried and applied to 80 SMEs distinguished as “SMEs Leader Excellence” certified by IAPMEI. With this random sample, from the analysis of the results, it was possible to verify that the Portuguese SMEs are not yet at the level of the big world companies with respect to the use of Big Data in the management of the supply chain. The analysis of the study results also concluded that the greatest benefit of the use of Big Data analysis it is in operations and customer service, that the SMEs recognize the benefits of the Big Data analysis and are aware of their importance in the SCM.

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Author information

Authors and Affiliations

  1. ISMAI, Maia University Institute, Maia, Portugal

    Fábio Azevedo

  2. Research Unit CEDTUR/CETRAD, ISMAI, Maia University Institute, Maia, Portugal

    José Luís Reis

Authors
  1. Fábio Azevedo
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  2. José Luís Reis
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Corresponding author

Correspondence to José Luís Reis .

Editor information

Editors and Affiliations

  1. Departamento de Engenharia Informática, Universidade de Coimbra, Coimbra, Portugal

    Álvaro Rocha

  2. The Ohio State University, Columbus, OH, USA

    Hojjat Adeli

  3. Faculdade de Engenharia/LIACC, Universidade do Porto, Porto, Portugal

    Luís Paulo Reis

  4. DIMES, Università della Calabria, Arcavacata di Rende, Italy

    Sandra Costanzo

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Azevedo, F., Reis, J.L. (2019). Big Data Analysis in Supply Chain Management in Portuguese SMEs “Leader Excellence”. In: Rocha, Á., Adeli, H., Reis, L., Costanzo, S. (eds) New Knowledge in Information Systems and Technologies. WorldCIST'19 2019. Advances in Intelligent Systems and Computing, vol 931. Springer, Cham. https://doi.org/10.1007/978-3-030-16184-2_59

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