Abstract
The purpose of this paper is to explore how the motivations for sharing information exhibiting aspects of cross-cultural differences and how decisions undertaken by diverse organizations participating in incident management at major events interact. This context is natural and challenging, one that embraces routine and contingent incidents involving varied and linked organizations serving as incident responders. Here, a qualitative and interpretive paradigm was used in order to obtain a clear picture of the context. Activity Theory served as a conceptual and analytical tool providing the basis to discover the mentioned elements. Diverse themes were recognized exhibiting those revealed from incident responders. Diverse motivations were uncovered through the actions undertaken in sharing information. These similarly revealed the cross-cultural differences and decisions between organizations using information sharing in a context that could shape the performance of incident responders.
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Acknowledgements
We would like to acknowledge to the Tecnológico Nacional de México/Instituto Tecnológico de Tijuana, the University of Leeds, and the 1Spatial/ESRC through the Dorothy Hodgkin Postgraduate Award for partially funding this study. We would also like to thank to the participant organizations for contributing with the study. The interpretations and views in this paper, nevertheless, are solely those of the authors.
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Hernández-Escobedo, G., Allen, D.K., Pearman, A.D., Ituarte-González, C.A. (2020). Cross-Cultural Motivations for Information Sharing in Incident Management at Major Events. In: Goossens, R., Murata, A. (eds) Advances in Social and Occupational Ergonomics. AHFE 2019. Advances in Intelligent Systems and Computing, vol 970. Springer, Cham. https://doi.org/10.1007/978-3-030-20145-6_65
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