Skip to main content
SpringerLink
Log in

Validation of Employee Engagement Framework

  • Conference paper
  • First Online:
Advances in Human Factors, Business Management and Leadership (AHFE 2019)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 961))

Included in the following conference series:

Abstract

This study validates the employee engagement framework of the impact of training and development, digital capability, workplace spirituality, and reward and recognition on the employee engagement in the Saudi Arabian public healthcare. This research used a questionnaire to collect data from 235 employees in healthcare sector. Having used multivariate analyses, such as exploratory factor analysis, confirmatory factor analysis, and structural equation modelling to analyze the data collected, it was found that digital capability and workplace spirituality significantly contributed to employee engagement in Saudi Arabian healthcare sector. In addition, it was also found that job satisfaction partially mediate the relationships between digital capability and employee engagement, as well as workplace spirituality and employee engagement.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Lowe, G.: How employee engagement matters for hospital performance. Healthc. Q. 15(2), 29–39 (2012)

    Article  Google Scholar 

  2. Wiley, J.W., Kowske, B.J., Herman, A.E.: Developing and validating a global measure of employee engagement. In: Handbook of Employee Engagement: Perspectives, Research, Issues and Practice, pp. 351–363. Edward Elgar Publishing Limited, Cheltenham (2010)

    Google Scholar 

  3. Hamerman, P.D., Schooley, C.: The Digital Employee Experience Drives Engagement and Productivity. For. Res. Inc. Cam. (2017)

    Google Scholar 

  4. Saks, A.M.: Workplace spirituality and employee engagement. J. Manag. Spirit. Relig. 8(4), 317–340 (2011)

    Article  Google Scholar 

  5. Caldwell, M.: Employee Engagement and the Transformation of the Health Care Industry. Towers Watson, London (2011)

    Google Scholar 

  6. Imandin, L., Bisschoff, C., Botha, C.: A model to measure employee engagement. Probl. Perspect. Manag. 12(4), 520–532 (2014)

    Google Scholar 

  7. Witemeyer, H.A.: Employee Engagement Construct and Instrument Validation. Georgia State University (2013)

    Google Scholar 

  8. Nienaber, H., Martins, N.: Validating a scale measuring engagement in a South African context. J. Contemp. Manag. 12, 401–425 (2015)

    Google Scholar 

  9. Right Management: Employee engagement: maximizing organizational performance. Right Manag. (2013)

    Google Scholar 

  10. Men, L.R.: Employee engagement in relation to employee-organization relationships and internal reputation: effects of leadership communication. J. Public Relat. 9, 1942–4604 (2015)

    Google Scholar 

  11. Shuck, B., Twyford, D., Reio, T.G., Shuck, A.: Human resource development practices and employee engagement: examining the connection with employee turnover intentions. Brad. Comput. Complex. 2(1), 1–9 (2014)

    Google Scholar 

  12. Devendhiran, S., Wesley, J.R.: Spirituality at work: enhancing levels of employee engagement. Dev. Learn. Organ. Int. J. 31(5), 9–13 (2017)

    Article  Google Scholar 

  13. Vorina, A., Simonič, M., Vlasova, M.: An analysis of the relationship between job satisfaction and employee engagement. Econ. Themes. 55(2), 243–262 (2017)

    Article  Google Scholar 

  14. Presbitero, A.: How do changes in human resource management practices influence employee engagement? A longitudinal study in a hotel chain in the Philippines. J. Hum. Resour. Hosp. Tour. 16(1), 56–70 (2017)

    Article  Google Scholar 

  15. Rana, S.: High-involvement work practices and employee engagement. Hum. Resour. Dev. Int. 18(3), 308–316 (2015)

    Article  MathSciNet  Google Scholar 

  16. Saks, A.M.: Antecedents and consequences of employee engagement. J. Manag. Psychol. 21(7), 600–619 (2006)

    Article  Google Scholar 

  17. Azeem, M.F., Paracha, A.T.: Connecting training and development with employee engagement: how does it matter? World Appl. Sci J. 28(5), 696–703 (2013)

    Google Scholar 

  18. Nawaz, M.S., Hassan, M., Hassan, S., Shaukat, S., Asadullah, M.A.: Impact of employee training and empowerment on employee creativity through employee engagement: empirical evidence from the manufacturing sector of Pakistan. Middle-East. J. Sci. Res. 19(4), 593–601 (2014)

    Google Scholar 

  19. Elnaga, A., Imran, A.: The effect of training on employee performance. Eur. J. Bus. Manag. 5(4), 137–147 (2013)

    Google Scholar 

  20. Sendawula, K., Kimuli, S.N., Bananuka, J., Muganga, G.N.: Training, employee engagement and employee performance: evidence from Uganda’s health sector. Cogent Bus. Manag. 5(1), 1–12 (2018)

    Article  Google Scholar 

  21. Developing digital literacies. https://www.jisc.ac.uk/guides/developing-digital-literacies. Accessed 5 Dec 2018

  22. Colbert, A., Yee, N., George, G.: The digital workforce and the workplace of the future. Acad. Manag. J. 59(3), 731–739 (2016)

    Article  Google Scholar 

  23. Kinjerski, V.M., Skrypnek, B.J.: Defining spirit at work: finding common ground. J. Organ. Chang. Manag. 17(1), 26–42 (2004)

    Article  Google Scholar 

  24. Truss, C., Delbridge, R., Alfes, K., Shantz, A., Soane, E.: Employee Engagement in Theory and Practice. Routledge, Taylor & Francis Group, London (2014)

    Google Scholar 

  25. Soliman, M., Wahba, M.S.: Investigating influencers of employee engagement in travel agents in Egypt. Anatoli 1–15 (2018)

    Google Scholar 

  26. Taneja, S., Sewell, S.S., Odom, R.Y.: A culture of employee engagement: a strategic perspective for global managers. J. Bus. Strat. 36(3), 46–56 (2015)

    Article  Google Scholar 

  27. Cooper-Thomas, H.D., Xu, J., Saks, A.M.: The differential value of resources in predicting employee engagement. J. Manag. Psychol. JMP-12-2017-0449 (2018)

    Article  Google Scholar 

  28. Abraham, S.: Development of employee engagement programme on the basis of employee satisfaction survey. J. Econ. Dev. Manag. IT Financ. Mark. 4(1), 27–37 (2012)

    Google Scholar 

  29. Abu-Shamaa, R., Al-Rabayah, W.A., Khasawneh, R.T.: The effect of job satisfaction and work engagement on organizational commitment. J. Appl. Bus Res. 15(4), 7–27 (2015)

    Google Scholar 

  30. The Economist Intelligence Unit: Healthcare in Saudi Arabia Increasing Capacity, Improving Quality? (2014)

    Google Scholar 

  31. Collins, K.M.T., Onwuegbuzie, A.J., Jiao, Q.G.: Prevalence of mixed-methods sampling designs in social science research. Eval. Res. Educ. 19(2), 83–101 (2006)

    Article  Google Scholar 

  32. Teddlie, C., Yu, F.: Mixed methods sampling: a typology with examples. J. Mix. Methods Res. 1(1), 77–100 (2007)

    Article  Google Scholar 

  33. Bakalikwira, L., Bananuka, J., Kigongo, T.K., Musimenta, D., Mukyala, V.: Accountability in the public health care systems: a developing economy perspective. Cogent. Bus. Manag. 57(1), 1–14 (2017)

    Google Scholar 

  34. Imperatori, B.: Engagement and Disengagement at Work: Drivers and Organizational Practices to Sustain Employee Passion and Performance. Springer International Publishing, Cham (2017)

    Book  Google Scholar 

  35. Rurkkhum, S., Bartlett, K.R.: The relationship between employee engagement and organizational citizenship behaviour in Thailand. Hum. Resour. Dev. Int. 15(2), 157–174 (2012)

    Article  Google Scholar 

  36. Kim-soon, N.: Employee Engagement and Job Satisfaction (2015)

    Google Scholar 

  37. JISC: Building digital capabilities: the six elements defined. https://www.jisc.ac.uk/rd/projects/building-digital-capability (2016)

  38. Sheng, C.-W.: Workplace spirituality scale design - the view of oriental culture. Bus. Manag. Res. 1(2), 46–62 (2012)

    Google Scholar 

  39. Turkyilmaz, A., Akman, G., Ozkan, C., Pastuszak, Z.: Empirical study of public sector employee loyalty and satisfaction. Ind. Manag. Data Syst. 111(5), 675–696 (2011)

    Article  Google Scholar 

  40. Bulkapuram, S.G., Wundavalli, L., Avula, K.S., Reddy, T.K.: Employee engagement and its relation to hospital performance in a tertiary care teaching hospital. J. Hosp. Adm. 4(1), 48–56 (2015)

    Google Scholar 

  41. Ho, R.: Handbook of Univariate and Multivariate Data Analysis and Interpretation with SPSS. Chapman and Hall/CRC and Taylor & Francis Group 6000 (2006)

    Google Scholar 

  42. Kaiser, H.F.: The application of electronic computers to factor analysis. Educ. Psychol. Meas. XX(1), 141–151 (1960)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Azman Hashim International Business School, Universiti Teknologi Malaysia (UTM), Skudai, Malaysia

    Abdulmohsan Almotawa & Roziana Bt Shaari

  2. School of Human Resource Development and Psychology, Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia (UTM), Skudai, Malaysia

    Abdulmohsan Almotawa & Roziana Bt Shaari

Authors
  1. Abdulmohsan Almotawa
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Roziana Bt Shaari
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Abdulmohsan Almotawa .

Editor information

Editors and Affiliations

  1. Department of Production, University of Vaasa, Vaasa, Finland

    Jussi Ilari Kantola

  2. University of South-Eastern Norway, Borre, Norway

    Salman Nazir

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Almotawa, A., Shaari, R.B. (2020). Validation of Employee Engagement Framework. In: Kantola, J., Nazir, S. (eds) Advances in Human Factors, Business Management and Leadership. AHFE 2019. Advances in Intelligent Systems and Computing, vol 961. Springer, Cham. https://doi.org/10.1007/978-3-030-20154-8_40

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-20154-8_40

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-20153-1

  • Online ISBN: 978-3-030-20154-8

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation