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Human-Centered Design and Quality Function Deployment: Understanding Needs on a Multidisciplinary Automotive Research

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Advances in Design for Inclusion (AHFE 2019)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 954))

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Abstract

The paper reports the activities of a specific design research integrated into multidisciplinary automotive project funded by Emilia Romagna region, Italy. The main goal of the overall project is to design the concept of a high-performance vehicle. In particular, this contribution presents a qualitative user analysis that has been carried out specifically to design the vehicle interface. This work lays on a methodology that points out the importance of inclusive and human-centered design approaches that are used throughout the automotive product development. The Quality Function Deployment (QFD), namely an inclusive decision-making tool, has been utilized into the product planning process in order to obtain measurable design parameters for improving the quality of the expected project through a correlation with the user needs. The outputs derived by QFD tool are used as a strategy to develop a possible design solution for the vehicle interface.

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Notes

  1. 1.

    In automotive industry, every country or region assumes a particular regulatory framework that is used to classify multiple categories of vehicle. In this specific project, the main framework that is taken into consideration is provided by European Commission. The utilization of car segmentation is important to define in which market area a particular vehicle want to be inserted, because it is subjected to technical and administrative regulations that authorize the type-approval and placing on the market. In this case, according to both European segmentation and the specific vehicle attributes – that characterise the entire automobile in terms of driving experience and design forms – the concept vehicle of this research is inserted is S-segment, namely the sport coupés segment.

  2. 2.

    Hick's Law, says that the time it takes for users to make decisions is determined by the number of possible choices they have. Fitts's Law simply states that the time it takes to move from a starting position to a final target is determined by two things: the distance to the target and the size of the target.

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Correspondence to Gian Andrea Giacobone .

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Giacobone, G.A., Mincolelli, G. (2020). Human-Centered Design and Quality Function Deployment: Understanding Needs on a Multidisciplinary Automotive Research. In: Di Bucchianico, G. (eds) Advances in Design for Inclusion. AHFE 2019. Advances in Intelligent Systems and Computing, vol 954. Springer, Cham. https://doi.org/10.1007/978-3-030-20444-0_6

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  • DOI: https://doi.org/10.1007/978-3-030-20444-0_6

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