Abstract
Workplaces with increasing interaction between individual and artificial intelligence (AI) have to face socio-technical system dynamics resulting from the interplay between technology and human behavior. The paper specifies the key characteristics and moderating factors for these dynamics for the use case of radiology. Radiology gives a good example because of its central role in the initiation of integrated clinical care processes. The structurational model of technology with its recent outlines on the materiality of technology serves as theoretical framework. It specifies the system dynamics between technology, human agents and institutional properties. Closing remarks are related to implementation challenges aiming at better understanding drivers and inhibitors in socio-technical system change.
M. Dewey—Heisenberg Professor of Radiology at the German Research Foundation.
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Wilkens, U., Dewey, M. (2020). The Interplay of Artificial and Human Intelligence in Radiology – Exploring Socio-Technical System Dynamics. In: Ahram, T., Taiar, R., Colson, S., Choplin, A. (eds) Human Interaction and Emerging Technologies. IHIET 2019. Advances in Intelligent Systems and Computing, vol 1018. Springer, Cham. https://doi.org/10.1007/978-3-030-25629-6_60
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