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IT Reliability-Based Model of Excellent IT Solutions for Controlling – Theoretical Approach

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Information Systems Architecture and Technology: Proceedings of 40th Anniversary International Conference on Information Systems Architecture and Technology – ISAT 2019 (ISAT 2019)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1052))

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Abstract

The main of the article is to present a theoretical IT reliability-based model of excellent IT solutions for controlling. The problem of the evaluation of IT solutions for controlling is presented. IT reliability is proposed as one of the measures of those solutions. Its usefulness for differentiating groups of users is verified to establish the possibility for the development of agent model of excellent IT solutions for controlling based on IT reliability.

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Author information

Authors and Affiliations

  1. Faculty of Computer Science and Management, Wroclaw University of Science and Technology, Wrocław, Poland

    Agnieszka Bieńkowska, Katarzyna Tworek & Anna Zabłocka-Kluczka

Authors
  1. Agnieszka Bieńkowska
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  2. Katarzyna Tworek
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  3. Anna Zabłocka-Kluczka
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Corresponding author

Correspondence to Agnieszka Bieńkowska .

Editor information

Editors and Affiliations

  1. University of Applied Sciences in Nysa, Nysa, Poland

    Zofia Wilimowska

  2. Faculty of Computer Science and Management, Wrocław University of Science and Technology, Wrocław, Poland

    Leszek Borzemski

  3. Faculty of Computer Science and Management, Wrocław University of Science and Technology, Wrocław, Poland

    Jerzy Świątek

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Bieńkowska, A., Tworek, K., Zabłocka-Kluczka, A. (2020). IT Reliability-Based Model of Excellent IT Solutions for Controlling – Theoretical Approach. In: Wilimowska, Z., Borzemski, L., Świątek, J. (eds) Information Systems Architecture and Technology: Proceedings of 40th Anniversary International Conference on Information Systems Architecture and Technology – ISAT 2019. ISAT 2019. Advances in Intelligent Systems and Computing, vol 1052. Springer, Cham. https://doi.org/10.1007/978-3-030-30443-0_20

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