Abstract
This paper presents an overview of the Open Domain Conversation Evaluation task in NLPCC 2019. The evaluation consists of two sub-tasks: Single-turn conversation and Multi-turn conversation. Each of the reply is judged from four to five dimensions, from syntax, contents to deep semantics. We illustrate the detailed problem definition, evaluation metrics, scoring strategy as well as datasets. We have built our dataset from commercial chatbot logs and public Internet. It covers a variety of 16 topical domains and two non-topical domains. We prepared to annotate all the data by human annotators, however, no teams submit their systems. This may due to the complexity of such conversation systems. Our baseline system achieves a single-round score of 55 out of 100 and a multi-round score of 292 out of 400. This indicates the system is more of an answering system rather than a chatting system. We would expect more participation in the succeeding years.
Supported by China’s National Key R&D Program of China 2018YFB1003202.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Banerjee, S., Lavie, A.: METEOR: an automatic metric for MT evaluation with improved correlation with human judgments. In: Proceedings of the ACL Workshop on Intrinsic and Extrinsic Evaluation Measures for Machine Translation and/or Summarization, pp. 65–72 (2005)
Bruni, E., Fernandez, R.: Adversarial evaluation for open-domain dialogue generation. In: Proceedings of the 18th Annual SIGdial Meeting on Discourse and Dialogue, pp. 284–288 (2017)
Guo, F., Metallinou, A., Khatri, C., Raju, A., Venkatesh, A., Ram, A.: Topic-based evaluation for conversational bots. arXiv preprint: arXiv:1801.03622 (2018)
Jurčíček, F., et al.: Real user evaluation of spoken dialogue systems using Amazon mechanical Turk. In: Twelfth Annual Conference of the International Speech Communication Association (2011)
Lin, C.Y.: Rouge: a package for automatic evaluation of summaries. In: Text Summarization Branches Out, pp. 74–81 (2004)
Liu, C.W., Lowe, R., Serban, I., Noseworthy, M., Charlin, L., Pineau, J.: How not to evaluate your dialogue system: an empirical study of unsupervised evaluation metrics for dialogue response generation. In: Proceedings of the 2016 Conference on Empirical Methods in Natural Language Processing, pp. 2122–2132 (2016)
Lowe, R., Noseworthy, M., Serban, I.V., Angelard-Gontier, N., Bengio, Y., Pineau, J.: Towards an automatic turing test: learning to evaluate dialogue responses. In: Proceedings of the 55th Annual Meeting of the Association for Computational Linguistics. Long Papers, vol. 1, pp. 1116–1126 (2017)
Lowe, R., Serban, I.V., Noseworthy, M., Charlin, L., Pineau, J.: On the evaluation of dialogue systems with next utterance classification. In: Proceedings of the 17th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pp. 264–269 (2016)
Papineni, K., Roukos, S., Ward, T., Zhu, W.J.: BLEU: a method for automatic evaluation of machine translation. In: Proceedings of the 40th Annual Meeting on Association for Computational Linguistics, pp. 311–318. Association for Computational Linguistics (2002)
. Chin. Sci. Bull. 57, 3409 (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Shan, Y., Cui, A., Tan, L., Xiong, K. (2019). Overview of the NLPCC 2019 Shared Task: Open Domain Conversation Evaluation. In: Tang, J., Kan, MY., Zhao, D., Li, S., Zan, H. (eds) Natural Language Processing and Chinese Computing. NLPCC 2019. Lecture Notes in Computer Science(), vol 11839. Springer, Cham. https://doi.org/10.1007/978-3-030-32236-6_76
Download citation
DOI: https://doi.org/10.1007/978-3-030-32236-6_76
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-32235-9
Online ISBN: 978-3-030-32236-6
eBook Packages: Computer ScienceComputer Science (R0)