Abstract
Aligning IT strategies to business goals is a top priority for CIOs. However, measuring results that IT brings to business is a challenging task. We carried out a study to help an IT director of a large mining company to define OKRs (Objective Key Results) and quantitatively monitor the achievement of goals. We performed a participative case study to define OKRs for goals and initiatives to achieve them, by using GQM+Strategies to support us in that matter. As a result, after three meetings with the IT director and IT managers, we defined OKRs for five IT goals and initiatives to achieve them. From this experience, we noticed that GQM+Strategies and OKR can be used together, working in a complimentary way: OKR gives simplicity and agility to the process, while GQM+Strategies provides useful knowledge to define OKRs and initiatives to achieve them properly.
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Acknowledgment
We thank the financial support by CNPq (423149/2016-4, 311494/2017-0, 461777/2014-2, 423149/2016-4), FAPERJ (E-201.670/2017).
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Trinkenreich, B., Santos, G., Barcellos, M.P., Conte, T. (2019). Combining GQM+Strategies and OKR - Preliminary Results from a Participative Case Study in Industry. In: Franch, X., Männistö, T., Martínez-Fernández, S. (eds) Product-Focused Software Process Improvement. PROFES 2019. Lecture Notes in Computer Science(), vol 11915. Springer, Cham. https://doi.org/10.1007/978-3-030-35333-9_7
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