Abstract
The paper introduces the notion of a Boundary-Crossing Robot which refers to the use of AI research and novel technology in symbiotic interaction with human users, especially in the meaning creation processes that make the world sensible and interpretable in the course of everyday activities. Co-evolution of collaboration is considered from the point of view of social robots with dual characteristics as agents and elaborated computers, and the focus is on the robot’s interaction capability. The paper emphasizes important questions related to trust in social encounters with boundary-crossing agents.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
- 2.
- 3.
- 4.
Robotic Devices for Nursing Care (http://robotcare.jp/?lang=en).
- 5.
- 6.
- 7.
- 8.
https://dot.asahi.com/dot/2018120300014.html (in Japanese).
References
Allwood, J.: Linguistic Communication as Action and Cooperation. Gothenburg Monographs in Linguistics, vol. 2. University of Gothenburg, Göteborg (1976)
Aylett, R., Paiva, A., Vannini, N., Enz, S., Andre, E., Hall, L.: But that was in another country: agents and intercultural empathy. In: Proceedings of the 8th International Conference on Autonomous Agents and Multiagent Systems (AAMAS), Budapest, Hungary (2009)
Billard, A., Robins, B., Nadel, J., Dautenhahn, K.: Building robota, a mini-humanoid robot for the rehabilitation of children with autism. RESNA Assist. Technol. J. 19, 37–49 (2006)
Brennan, S., Chen, X., Dickinson, C., Neider, M., Zelinsky, G.: Coordinating cognition: the costs and benefits of shared gaze during collaborative search. Cognition 106, 1465–1477 (2008)
Clark, H.H., Schaefer, E.F.: Collaborating on contributions to conversation. Lang. Cogn. Process. 2, 19–41 (1987)
Endrass, B., Andre, E., Rehm, M., Nakano, Y.: Investigating culture-related aspects of behavior for virtual characters. In: Proceedings of the 12th International Conference on Autonomous Agents and Multiagent Systems (AAMAS) (2013)
Engeström, Y.: Activity theory as a framework for analyzing and redesigning work. Ergonomics 43(7), 960–974 (2000)
Fischer, K., Lohan, K.S., Nehaniv, C., Lehmann, H.: Effects of different kinds of robot feedback. In: Herrmann, G., Pearson, M.J., Lenz, A., Bremner, P., Spiers, A., Leonards, U. (eds.) ICSR 2013. LNCS (LNAI), vol. 8239, pp. 260–269. Springer, Cham (2013). https://doi.org/10.1007/978-3-319-02675-6_26
Gibson, J.: The Ecological Approach to Visual Perception. Houghton Mifflin, Boston (1979)
Gonzalez-Jimenez, H.: Taking the fiction out of science fiction: (Self-aware) robots and what they mean for society, retailers and marketers. Futures 98, 49–56 (2018)
Jokinen, K.: Constructive Dialogue Modelling – Speech Interaction with Rational Agents. Wiley, Chichester (2009)
Jokinen, K.: Dialogue models for social robots. In: Proceedings of the International Conference on Social Robotics (ICSR 2018), Qingdao, China (2018)
Jokinen, K., Nishimura, S., Watanabe, K., Nishimura, T.: Human-robot dialogues for explaining activities. In: D’Haro, L.F., Banchs, R.E., Li, H. (eds.) 9th International Workshop on Spoken Dialogue System Technology. LNEE, vol. 579, pp. 239–251. Springer, Singapore (2019). https://doi.org/10.1007/978-981-13-9443-0_20
Jokinen, K., et al.: Privacy and sensor information in the interactive service applications for elder people. In: Proceedings of 7th National Conference of Servicology, Tokyo (2019)
Jokinen, K., Nishimura, S., Fukuda, K., Nishimura, T.: Dialogues with IoT companions - enabling human interaction with intelligent service items. In: Proceedings of the 2nd International Conference on Companion Technology (ICCT 2017). IEEE (2017)
Jokinen, K., Wilcock, G.: Multimodal open-domain conversations with the Nao Robot. In: Mariani, J., Rosset, S., Garnier-Rizet, M., Devillers, L. (eds.) Natural Interaction with Robots, Knowbots and Smartphones: Putting Spoken Dialogue Systems into Practice, pp. 213–224. Springer, New York (2014). https://doi.org/10.1007/978-1-4614-8280-2_19
Jokinen, K., Wilcock, G.: Towards long-term relations in social robot interactions. In: Proceedings of HRI Workshop on Social Human-Robot Interaction of Human-care Service Robots, Daegu Korea (2019)
Kanda, T., Hirano, T., Eaton, D., Ishiguro, H.: Interactive robots as social partners and peer tutors for children: a field trial. Hum.-Comput. Interact. 19(1–2), 61–84 (2004)
Knox, E., Watanabe, K.: AIBO robot mortuary rites in the Japanese cultural context. In: Proceedings of IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS), pp. 2020–2025 (2018)
Leite, I., Martinho, C., Paiva, A.: Social robots for long-term interaction: a survey. Int. J. Soc. Robot. 5(2), 291–308 (2013)
Montemayor, J.: From pets to Storykit: creating new technology with and intergenerational design team. In: Proceedings of the Workshop on Interactive Robots and Entertainment (WIRE), Pittsburgh (2000)
Montemerlo, M., Pineau, J., Roy, N., Thrun, S., Verma, V.: Experiences with a mobile robotic guide for the elderly. In: Proceedings of AAAI National Conference on Artificial Intelligence (2002)
Moore, R.: A Bayesian explanation of the ‘Uncanny Valley’ effect and related psychological phenomena (2014). http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3499759/
Mori, M.: The Uncanny Valley. Energy, 7(4), 33–35. English translation by Karl F. MacDorman and Takashi Minato (1970)
Paléologue, V., Martin, J., Pandey, A.K., Chetouani, M.: Semantic-based interaction for teaching robot behavior compositions using spoken language. In: Ge, S.S., et al. (eds.) ICSR 2018. LNCS (LNAI), vol. 11357, pp. 421–430. Springer, Cham (2018). https://doi.org/10.1007/978-3-030-05204-1_41
Pollack, M.E.: Intelligent technology for an aging population: the use of AI to assist elders with cognitive impairment. AI Mag. 26(2), 9–24 (2005)
Reeves, N., Nass, C.: The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places. Cambridge University Press, New York (1996)
Senft, E., Baxter, P., Kennedy, J., Lemaignan, S., Belpaeme, T.: Supervised autonomy for online learning in human-robot interaction. Pattern Recogn. Lett. 99, 77–86 (2017)
Sidner, C., Rich, C., Shayganfar, M., Bickmore, T., Ring, L., Zhang, Z.: A robotic companion for social support of isolated older adults. In: Proceedings of the 10th Annual ACM/IEEE International Conference on Human-Robot Interaction, Extended Abstracts, p. 289 (2015)
Smith, I.G. (ed.): The Internet of Things 2012: New Horizons. IERC-Internet of Things European Research Cluster. Halifax, U.K (2012)
Tay, B., Jung, Y., Park, T.: When stereotypes meet robots: the double-edge sword of robot gender and personality in human–robot interaction. Comput. Hum. Behav. 38, 75–84 (2014)
Traum, D.R., Allen, J.F.: Discourse obligations in dialogue processing. In: Proceedings of the 32nd Annual Meeting of ACL, pp. 1–8. Morristown, NJ, USA (1994)
Van Doorn, J., et al.: Domo Arigato Mr. Roboto: emergence of automated social presence in organizational frontlines and customers’ service experiences. J. Serv. Res. 20(1), 43–58 (2017)
Watanabe, K., Mochimaru, M.: Expanding impacts of technology-assisted service systems through generalization: case study of the Japanese service engineering research project. Serv. Sci. 9(3), 250–262 (2017)
Watanabe, K., Niemelä, M.: Aging and technology in Japan and Finland: comparative remarks. In: Toivonen, M., Saari, E. (eds.) Human-Centered Digitalization and Services. TSS, vol. 19, pp. 155–175. Springer, Singapore (2019). https://doi.org/10.1007/978-981-13-7725-9_9
Wilcock, G., Jokinen, K.: Advances in Wikipedia-based interaction with robots. In: ICMI Workshop Multi-modal, Multi-Party, Real-World Human-Robot Interaction, pp. 13–18 (2014)
Wimmer, H., Perner, J.: Beliefs about beliefs: representation and constraining function of wrong beliefs in young children’s understanding of deception. Cognition 13, 103–128 (1983)
Acknowledgment
This study is based on the results obtained from a project commissioned by the New Energy and Industrial Technology Development Organization (NEDO) and partly supported by JSPS KAKENHI Grant Number JP19H04416.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Jokinen, K., Watanabe, K. (2019). Boundary-Crossing Robots: Societal Impact of Interactions with Socially Capable Autonomous Agents. In: Salichs, M., et al. Social Robotics. ICSR 2019. Lecture Notes in Computer Science(), vol 11876. Springer, Cham. https://doi.org/10.1007/978-3-030-35888-4_1
Download citation
DOI: https://doi.org/10.1007/978-3-030-35888-4_1
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-35887-7
Online ISBN: 978-3-030-35888-4
eBook Packages: Computer ScienceComputer Science (R0)