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Is There a Relationship of Interdependence Between Resilience, Viability and Competitiveness? Ditron Ltd. Case-Study

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Exploring Service Science (IESS 2020)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 377))

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Abstract

The present work aims to deepen the concept of resilience in order to better understand, in terms of viability, the determinants of the competitiveness of companies that operate in conditions of uncertainty and change. A systems view and some of the fundamental concepts (FCs) of the Viable Systems Approach (VSA) have been taken into consideration. To evaluate the findings with practical evidences, a case study has been conducted to evaluate resilience in a managerial context and to apply the proposed systems approach. Even though this study considers resilience in a systems way only, using a specific theoretical framework, several practical implications have been derived. They refer to the possibility of analysing resilience in a systems perspective, also as a distinctive feature of the viability (PN.1). In this approach, resilient behaviours can be interpreted as badges of acting viable, because they are provided with a precise meaning linked to the purpose of the person who implements them (PN.2). The determinants that favour resilience represent rather subset of the determinants that pertain to the competitiveness of a viable system company (PN.3). As well, findings show that the competitiveness of a business system is a matter of viability (PN.4).

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Author information

Authors and Affiliations

  1. University of Salerno, Via Giovanni Paolo II, 132, 84084, Fisciano, SA, Italy

    Luca Carrubbo & Antonietta Megaro

  2. Faculty of Automation and Computers, University Politehnica of Bucharest, Splaiul Independenței 313, 060042, Bucharest, Romania

    Monica Drăgoicea

  3. Department of Business Administration, Epoka University, Tirana, Albania

    Xhimi Hysa & Besjon Zenelaj

Authors
  1. Luca Carrubbo
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  2. Monica Drăgoicea
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  3. Xhimi Hysa
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  4. Antonietta Megaro
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  5. Besjon Zenelaj
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Correspondence to Luca Carrubbo .

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Editors and Affiliations

  1. University of Porto, Porto, Portugal

    Henriqueta Nóvoa

  2. University Politehnica of Bucharest, Bucharest, Romania

    Monica Drăgoicea

  3. Karlsruhe Institute of Technology (KIT), Karlsruhe, Germany

    Niklas Kühl

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Carrubbo, L., Drăgoicea, M., Hysa, X., Megaro, A., Zenelaj, B. (2020). Is There a Relationship of Interdependence Between Resilience, Viability and Competitiveness? Ditron Ltd. Case-Study. In: Nóvoa, H., Drăgoicea, M., Kühl, N. (eds) Exploring Service Science. IESS 2020. Lecture Notes in Business Information Processing, vol 377. Springer, Cham. https://doi.org/10.1007/978-3-030-38724-2_26

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  • DOI: https://doi.org/10.1007/978-3-030-38724-2_26

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