Abstract
Human Autonomy Teaming (HAT) research has established that communication provides the key to building a teaming relationship between humans and autonomous agents (synthetic teammates). We hypothesised that a greater semblance of teaming could be achieved through more natural forms of audio-voice communication. In this study we evaluated the impact that providing a conversational interface (a voice) to the synthetic teammate had on the performance, SA and perception of teaming of the human teammate. Twenty-four participants conducted experimental trials on a computer-based task adapted from a LOA test method developed by Endsley and Kaber [8]. The results show that voice communication from the synthetic teammate can have a positive effect on human performance and perception of teaming; however, the pattern of improvement varied between different team structures.
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Bogg, A., Parkes, A., Bromfield, M. (2020). Can We Talk? – The Impact of Conversational Interfaces on Human Autonomy Teaming Perception, Performance and Situation Awareness. In: Ahram, T., Karwowski, W., Vergnano, A., Leali, F., Taiar, R. (eds) Intelligent Human Systems Integration 2020. IHSI 2020. Advances in Intelligent Systems and Computing, vol 1131. Springer, Cham. https://doi.org/10.1007/978-3-030-39512-4_143
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DOI: https://doi.org/10.1007/978-3-030-39512-4_143
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