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Digitalization of the Last Mile of a Humanitarian Supply Chain

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Human Interaction, Emerging Technologies and Future Applications II (IHIET 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1152))

Abstract

The digitalization of humanitarian supply chains allows overcoming one of the greatest difficulties faced by NGOs and governments in managing health equipment in crisis situations: the visibility of stocks and consumption at the end of the chain. This paper presents the design process of the health equipment inventory management system developed to support the humanitarian crisis related to the Syrian refugees in Lebanon. The prototype was tested at the pharmacy of the ICRC Weapon-wounded Trauma and Training Centre in Tripoli, Lebanon, where it was demonstrated to be easy to use and able to facilitate the work related to the management of medicament stocks and orders.

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Acknowledgments

This work was funded by the Swiss State Secretariat for Education, Research and Innovation through the “Entrepreneuriat et technologies appropriées” program managed by the University of Applied Sciences and Arts of Western Switzerland (HES-SO).

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Correspondence to Maurizio Caon .

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Caon, M., Khaled, O.A., Vaucher, P., Mezher, D., Mc Guire, G. (2020). Digitalization of the Last Mile of a Humanitarian Supply Chain. In: Ahram, T., Taiar, R., Gremeaux-Bader, V., Aminian, K. (eds) Human Interaction, Emerging Technologies and Future Applications II. IHIET 2020. Advances in Intelligent Systems and Computing, vol 1152. Springer, Cham. https://doi.org/10.1007/978-3-030-44267-5_90

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  • DOI: https://doi.org/10.1007/978-3-030-44267-5_90

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-44266-8

  • Online ISBN: 978-3-030-44267-5

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