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Facilitating ICT Adoption for Older Workers: Lessons Learned from Enterprise System Practitioners

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Information Systems (EMCIS 2019)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 381))

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Abstract

The current study seeks is to investigate the role of employees’ age in improving ICT implementation projects in organizations. The study draws from the opinions of 75 ES practitioners gathered during an exploratory research conducted in Poland. The discovered recommendations for improving ICT adoptions were analyzed following the data-driven, grounded theory-based approach, employing open and axial coding. Next, the distribution of respondent opinions among different age groups was analyzed. Then, the discovered recommendations were discussed from the perspective of strengths and weaknesses of older employees. The main findings imply that older employees mainly recommend improvement in preparatory and training-related activities, while the middle-aged employees emphasize the importance of implementation project run. The youngest workers, in turn, particularly highlighted the need for improvement in technology-related considerations.

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Acknowledgments

This publication has been financed by the subsidy granted to Cracow University of Economics, Poland.

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Authors and Affiliations

  1. Department of Statistics, Cracow University of Economics, Kraków, Poland

    Ewa Soja

  2. Department of Informatics, Cracow University of Economics, Kraków, Poland

    Piotr Soja

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  1. Ewa Soja
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  2. Piotr Soja
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Correspondence to Ewa Soja .

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Editors and Affiliations

  1. University of Nicosia, Nicosia, Cyprus

    Marinos Themistocleous

  2. British University in Dubai, Dubai, United Arab Emirates

    Maria Papadaki

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Soja, E., Soja, P. (2020). Facilitating ICT Adoption for Older Workers: Lessons Learned from Enterprise System Practitioners. In: Themistocleous, M., Papadaki, M. (eds) Information Systems. EMCIS 2019. Lecture Notes in Business Information Processing, vol 381. Springer, Cham. https://doi.org/10.1007/978-3-030-44322-1_40

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  • DOI: https://doi.org/10.1007/978-3-030-44322-1_40

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-44321-4

  • Online ISBN: 978-3-030-44322-1

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