Abstract
According to the spread of mobile devices such as a mobile phone, it is expected to use ICT (Information and Communication Technology) for sightseeing services. In Japan, the Tourism Authority of Japan has started to promote to use a smartphone application to support inbound traveler. In this situation, we are developing a sightseeing support application using BLE (Bluetooth Low Energy) beacon in the Nikko area. In the paper, we proposed a design method to design a sightseeing application applying two psychological effects, one is the Zeigarnik Effect, and another is Maslow’s hierarchy of needs. Then we explain the trial and how the trial was failed. We also explain how to solve the problem that appeared during the trial.
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References
http://www.mlit.go.jp/kankocho/shisaku/kokusai/ict.html. Accessed 20 May 2018
Ito, A., et al.: A study of psychological approach to design sightseeing support mobile application. In: Proceedings of INES 2018, June 2018
Bluetooth SIG: Specification of the Bluetooth System (2001). http://blog.bluetooth.com/bluetooth-sig-introduces-new-bluetooth-4-1-specification/. Accessed 20 May 2018
Zeigarnik, B.V.: On finished and unfinished tasks. In: Ellis, W.D. (ed.) A Sourcebook of Gestalt Psychology. Humanities Press, New York (1967)
Maslow, A.H.: Motivation and Personality, 3rd edn. Pearson Education, Delhi (1987)
Acknowledgement
Authors would like to express special thanks to Mr.Wada and Mr.Suzuki of Nikko National Park Office of Ministry of the Environment, Ms.Wada and Ms.Sato of Tochigi Prefectural Government Office and all members of the committee for increasing satisfaction of tourists in Nikko. They provided us information of Oku-Nikko and valuable advice. This research is supported by JSPS KAKENHI Grant Number JP17H02249. Also, the basis of this research was performed as a project of SCOPE (142303001).
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Sasaki, A. et al. (2020). Evaluation of Sightseeing Support Application Using BLE Beacon in Oku-Nikko. In: Moreno-Díaz, R., Pichler, F., Quesada-Arencibia, A. (eds) Computer Aided Systems Theory – EUROCAST 2019. EUROCAST 2019. Lecture Notes in Computer Science(), vol 12014. Springer, Cham. https://doi.org/10.1007/978-3-030-45096-0_52
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DOI: https://doi.org/10.1007/978-3-030-45096-0_52
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