Skip to main content
SpringerLink
Log in

Knowledge Management Life Cycle Model Based on PDSA for Agile Companies

  • Conference paper
  • First Online:
Trends and Innovations in Information Systems and Technologies (WorldCIST 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1159))

Included in the following conference series:

Abstract

The paper analyzes the ways in which knowledge management contributes to the success of today’s companies and leads to an increase in their effectiveness and ability to remain competitive, and furthermore, the tools and practices that they use for their knowledge management process with the role of providing a framework for their knowledge management, which is based on a proposed knowledge management life cycle, inspired by the Agile System Development Life cycle. For this, in the paper, the current life cycle models used in knowledge management have been analyzed, along with the particularities and necessities of agile companies, and based on this, a life cycle model for the knowledge management of agile companies has been proposed, and furthermore, the possibility of integrating quality management tools within each stage of the life cycle has been analyzed, and a set of quality tools has been proposed in the context of the life cycle model.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Lee, K.-W., Corazon, M., Lanting, L., Rojdamrongratana, M.: Managing customer life cycle through knowledge management capability: a contextual role of information technology. Total Qual. Manag. Bus. Excellence 28(13–14), 1559–583 (2017)

    Google Scholar 

  2. Birkinshaw, J., Sheehan, T.: Managing the knowledge life cycle. MIT Sloan Manage. Rev. 44(1), 75–83 (2002)

    Google Scholar 

  3. de Vasconcelos, J.B., Kimble, C., Carreteiro, P., Rocha, Á.: The application of knowledge management to software evolution. Int. J. Inf. Manag. 37, 1499–1506 (2016)

    Article  Google Scholar 

  4. Del Giudice, M., Maggioni, V.: Managerial practices and operative directions of knowledge management within inter-firm networks: a global view. J. Knowl. Manag. 18(5), 841–846 (2014)

    Article  Google Scholar 

  5. Nývlt, V., Prušková, K.: Building information management as a tool for managing knowledge throughout whole building life cycle. IOP Conf. Ser.: Mater. Sci. Eng. 245, 042070 (2017)

    Google Scholar 

  6. Dalkir, K.: Knowledge Management in Theory and Practice. Elsevier, Oxford (2013)

    Book  Google Scholar 

  7. Lim, M.K., Tseng, M.-L., Tan, K.H., Buib, T.D.: Knowledge management in sustainable supply chain management: Improving performance through an interpretive structural modelling approach. J. Clean. Prod. 162, 806–816 (2017)

    Article  Google Scholar 

  8. O’Leary, D.E.: Knowledge management across the enterprise resource planning systems life cycle. Int. J. Account. 3, 99–110 (2002)

    Google Scholar 

  9. Evans, M., Dalkir, K., Bidian, C.: A holistic view of the knowledge life cycle: the Knowledge Management Cycle (KMC) model. Electron. J. Knowl. Manag. 12(2), 85–97 (2014)

    Google Scholar 

  10. Gupta, B., Iyer, L., Aronson, J.: Knowledge management: practices and challenges. Ind. Manag. Data Syst. 100(1), 17–21 (2000)

    Article  Google Scholar 

  11. Earl, M.J.: Knowledge management strategies: toward a taxonomy. J. Manag. Inf. Syst. 18(1), 215–242 (2001)

    Article  Google Scholar 

  12. Wiig, K.: Knowledge management foundations: thinking about thinking. How people and organizations create, represent and use knowledge. Arlington (1993)

    Google Scholar 

  13. McElroy, M.: The knowledge life cycle. In: ICM Conference on KM, Miami (1999)

    Google Scholar 

  14. Bukowitz, W., Williams, R.: The Knowledge Management Fieldbook. Prentice Hall, London (2000)

    Google Scholar 

  15. Meyer, M., Zack, M.: The design and implementation of information products. Sloan Manag. Rev. 37(3), 43–59 (1996)

    Google Scholar 

  16. Sağsan, M.: A new life cycle model for processing of knowledge management. In: International Conference on Business, Management and Economics, İzmir (2006)

    Google Scholar 

  17. Stenholm, D., Landahl, J., Bergsjö, D.: Knowledge management life cycle: an individual’s perspective. In: International Design Conference, Dubrovnik (2014)

    Google Scholar 

  18. Bottani, E.: Profile and enablers of agile companies: an empirical investigation. Int. J. Prod. Econ. 125, 251–261 (2010)

    Article  Google Scholar 

  19. Sillitti, A., Ceschi, M., Russo, B., Succi, G.: Managing uncertainty in requirements: a survey in documentation-driven and agile companies. In: 11th IEEE International Symposium on Software Metrics, Como (2005)

    Google Scholar 

  20. Boehm, B., Turner, R.: Management challenges to implementing agile processes in traditional development organizations. IEEE Softw. 22(5), 30–39 (2005)

    Article  Google Scholar 

  21. Dybå, T., Dingsøyr, T.: What do we know about agile software development? IEEE Softw. 26(5), 6–9 (2009)

    Article  Google Scholar 

  22. Dikert, K., Paasivaara, M., Lassenius, C.: Challenges and success factors for large-scale agile transformations: a systematic literature review. J. Syst. Softw. 119, 87–108 (2016)

    Article  Google Scholar 

  23. Tarafdar, M., Qrunfleh, S.: Agile supply chain strategy and supply chain performance: complementary roles of supply chain practices and information systems capability for agility. Int. J. Prod. Res. 55(4), 925–938 (2017)

    Article  Google Scholar 

  24. Gunasekaran, A., Yusuf, Y.Y., Adeleye, E.O., Papadopoulos, T., Kovvuri, D., Geyi, D.G.: Agile manufacturing: an evolutionary review of practices. Int. J. Prod. Res. 57(15–16), 5154–5174 (2019)

    Article  Google Scholar 

  25. Molina, L.M., Lloréns-Montes, J., Ruiz-Moreno, A.: Relationship between quality management practices and knowledge transfer. J. Oper. Manag. 25, 682–701 (2007)

    Article  Google Scholar 

  26. Linderman, K., Schroeder, R.G., Zaheer, S., Liedtke, C., Choo, A.S.: Integrating quality management practices with knowledge creation processes. J. Oper. Manag. 22, 589–607 (2004)

    Article  Google Scholar 

  27. Paulzen, O., Doumi, M., Perc, P., Cereijo-Roibas, A.: A maturity model for quality improvement in knowledge management. In: ACIS Proceedings, vol. 5 (2002)

    Google Scholar 

  28. Ooi, K.-B.: TQM and knowledge management: literature review. Afr. J. Bus. Manage. 3(11), 633–643 (2009)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. University of Petrosani, 332006, Petrosani, Romania

    Raluca Dovleac, Andreea Ionica & Monica Leba

  2. University of Coimbra, Coimbra, Portugal

    Alvaro Rocha

Authors
  1. Raluca Dovleac
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Andreea Ionica
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Monica Leba
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Alvaro Rocha
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Raluca Dovleac .

Editor information

Editors and Affiliations

  1. Departamento de Engenharia Informática, Universidade de Coimbra, Coimbra, Portugal

    Álvaro Rocha

  2. College of Engineering, The Ohio State University, Columbus, OH, USA

    Hojjat Adeli

  3. FEUP, Universidade do Porto, Porto, Portugal

    Luís Paulo Reis

  4. DIMES, Università della Calabria, Arcavacata, Italy

    Sandra Costanzo

  5. Faculty of Electrical Engineering, University of Montenegro, Podgorica, Montenegro

    Irena Orovic

  6. Universidade Portucalense, Porto, Portugal

    Fernando Moreira

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Dovleac, R., Ionica, A., Leba, M., Rocha, A. (2020). Knowledge Management Life Cycle Model Based on PDSA for Agile Companies. In: Rocha, Á., Adeli, H., Reis, L., Costanzo, S., Orovic, I., Moreira, F. (eds) Trends and Innovations in Information Systems and Technologies. WorldCIST 2020. Advances in Intelligent Systems and Computing, vol 1159. Springer, Cham. https://doi.org/10.1007/978-3-030-45688-7_9

Download citation

Publish with us

Policies and ethics

Search

Navigation