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Enabling Rapid Digital Transformation

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Architecting the Digital Transformation

Part of the book series: Intelligent Systems Reference Library ((ISRL,volume 188))

Abstract

This chapter introduces several methodologies to rapid digital transformation, including Segregated Business Services Design, based on pre-emptive identification and definition of eventually possible digital interfaces throughout the enterprise’s business ecosystem. Adopted as a pattern-based modelling style from the get-go, this does not make the EA development heavier, but it makes the enterprise intrinsically ready for rapid changes, such as client-facing service digitalization, digital outsourcing, digital consolidation of internal services, digital interaction with suppliers, and generally digital-oriented business model change.

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Notes

  1. 1.

    This concept pertains to any kind of change. to change rapidly and efficiently, the enterprise’s business architecture must be ready in the part concerned before the green flag drops to start the transformation project, so that the agile teams can release their clutches and rush to business victory being fully equipped with detailed gapless requirements and specs to implement. Now, that’s real agility.

  2. 2.

    With this we mean business architecture approaches stemming from classic business-process management, such as the Business Architecture Guild’s BIZBOK (https://www.businessarchitectureguild.org/) and OMG’s BASIG (https://www.omg.org/bawg/).

  3. 3.

    Based on a real-life Public-Private Partnership (PPP) project for a major permits-issuing ministry (public sector) digitally outsourcing all customer interaction of one of their lines of business to a concession-based network of private providers, while keeping the ownership of all data and decision-making business rules inside the ministry.

  4. 4.

    Implemented an author in multiple real-life public sector initiatives leading to creation of internal centralized digital business services.

  5. 5.

    Also based on a real-life situation and provided business architectural solution in a major public sector organization.

  6. 6.

    It is important to emphasize that BSOBA and SOE business architectural model pertains purely to business services, this must not be confused with the “Service-Oriented Architecture” (SOA) which is the implementation architecture. At some circumstances the boundaries of Business SOE and SOA services may coincide, but far not always.

  7. 7.

    Note that typical “Service Design” exercises frequently focus on customer experience [25,26,27,28], i.e. deal with client-facing services, and digital business transformations of related external “type 1” and “type 2” interfaces. The SSD looks deep inside of the enterprise for multiple “type 3” opportunities for digital efficiency improvements, which typical service designers do not identify.

  8. 8.

    Business Agility Manifesto defines Business Agility as follows: “Business Agility” by its very name, would suggest implications far beyond the normal dimensions of an “Agile” discussion about software development or organization schemes. “Business Agility” envisions an ability to modify dynamically the concepts and structures of the business itself for maintaining relevance in the context of a dramatically changing, complex and uncertain operational environment. This ability necessarily must include dynamic reconfiguration of implementations, adolescent and mature, manual and automated, new and existing, to continue business operations as business changes are formalized [15].

  9. 9.

    Some good ideas about organizing enterprise architecture as-a-service can be found in [48,49,50].

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Author information

Authors and Affiliations

  1. Business IT Department, IT University of Copenhagen, Rued Langgaards Vej 7, 2300, Copenhagen, Denmark

    John Gøtze

  2. Avrolabs, Oakville, ON, Canada

    Alex Romanov

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  1. John Gøtze
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Correspondence to John Gøtze .

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Editors and Affiliations

  1. Faculty of Informatics, Reutlingen University, Reutlingen, Baden-Württemberg, Germany

    Alfred Zimmermann

  2. Faculty of Computer Science, Munich University of Applied Sciences, München, Bayern, Germany

    Rainer Schmidt

  3. University of Technology Sydney, Sydney, NSW, Australia

    Lakhmi C. Jain

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Gøtze, J., Romanov, A. (2021). Enabling Rapid Digital Transformation. In: Zimmermann, A., Schmidt, R., Jain, L. (eds) Architecting the Digital Transformation. Intelligent Systems Reference Library, vol 188. Springer, Cham. https://doi.org/10.1007/978-3-030-49640-1_4

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